Edify connects businesses with customers and employees with each other, making enterprise communications as easy as personal ones. Its flagship product, Edify CX, unites contact center (CCaaS), unified communications (UCaaS), and real-time communications platform (CPaaS/API) functionality in a single cloud-native solution that facilitates continuous conversations. Now, customers and employees can easily move among channels in one window, just like they do every day on their phones. Companies choose Edify for its global availability, no-waste pricing, and full-stack 100% SLA uptime guarantee. Edify is also a Google Chrome Enterprise Recommended partner for the contact center. Learn more at edify.cx.
AI/ML; Audio Conferencing Services/Applications; Business Video; Call Quality Monitoring/Management; Call Recording; Cloud Computing; Cloud Migration Services; Collaboration; Contact Center Solutions; Customer Experience/Engagement; Data Analytics; Data Center Services/Solutions; DIDs/Wholesale Services; E911; Fax Solutions; Future of Work; Hosted/Cloud Communications/UCaaS; ITSP/ISP/Broadband; Messaging Apps/Services; Messaging/SMS/IM; Process Automation; SIP Trunking; Storage/Backup/Transfer;
Contact Center Evolution: Creating the Template for Future of Work
2/15/23, 1:15-2:00pm - VIEW SESSION
Contact Center Evolution: Creating the Template for Future of Work
2/15/23, 1:15-2:00pm - VIEW SESSION