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Events

Speaker Schedule

Florida 2025 Speakers

MSP Expo Tech Track

Rehan Khan

President and CEO, Acordis International

Acordis International

Rehan Khan is the co-founder of Ceburu and the visionary founder and CEO of AcordisTechnology & Solutions, a premier IT consulting and service provider based in South Floridasince 2008. Under his dynamic leadership, Acordis has become a trailblazer in the techindustry, renowned for its innovation, growth, and excellence in delivering world-class ITsolutions.Rehan’s forward-thinking approach has positioned Acordis as a trusted partner for majororganizations, including the Miami HEAT, Miami Open, Ryder Transportation Systems,Carnival Cruise Line, and Royal Caribbean. His leadership has also driven Acordis to earnprestigious accolades such as the CRN Fast Growth 150, Tech Elite 250, and multipleawards from the South Florida Business Journal, Xerox, and INC. 5000. Theseaccomplishments solidify Acordis’ standing as a leader in IT solutions, helping businessesthrive in today’s ever-evolving digital landscape.Through Acordis, Rehan has delivered top-tier solutions to a diverse range of clients, fromglobal enterprises to local organizations, including the Miami Dolphins, US Sugar, PalmMedical, and various cities across South Florida, such as Miami, Ft. Lauderdale, and CoralGables. His commitment to excellence and innovation ensures that businesses of all sizesare equipped with cutting-edge technology to meet their unique needs.In addition to his corporate achievements, Rehan is an active investor with a deep passionfor fostering innovation within the tech space. He is committed to giving back throughcharitable initiatives and mentoring the next generation of technology leaders. His focus onempowering future innovators, advancing cybersecurity solutions, and embracing thedigital world’s ongoing transformation reflects his mission to continuously push theboundaries of what’s possible in the industry.Rehan Khan’s leadership and vision continue to inspire Acordis and Ceburu to set newbenchmarks in technology and service, making him a driving force in the world of ITinnovation.

Session(s):
MSP Expo Tech Track

Jaseem Masood

Founder & CEO, Ceburu

Ceburu

With over 22 years of experience in technology and artificial intelligence, Jaseem Masood is a seasoned leader and visionary in Silicon Valley. Currently serving as the Chief Executive Officer of Ceburu AI-driven RMM Software Solutions, Jaseem brings a wealth of expertise and a track record of success marked by innovation and excellence. His journey includes significant roles as the Vice President of Engineering at Trimble Inc. and the Director of Engineering at Cisco, where he played pivotal roles in shaping technological landscapes and contributing to cutting-edge software solutions. Jaseem’s career is characterized not only by professional accomplishments but also by a profound passion for technology. His commitment to staying ahead of industry trends and understanding the evolving AI landscape positions Ceburu as a leading force in AI-driven RMM Software Solutions. As CEO, Jaseem is dedicated to driving Ceburus mission of delivering state-of-the-art solutions, empowering businesses to optimize their IT infrastructure through cutting-edge AI-driven Remote Monitoring and Management software.

Session(s):
MSP Expo Business Track

Brent Reeves

Director of Business Development, CereTax

MSP Expo Tech Track

Maurice Cote

VP Products, Devolutions

Devolutions

Maurice is the VP Products at Devolutions and is focused on monitoring the Identity and Access Management space to better evolve his portfolio of Privileged Access Management Solutions, He works with analysts, customers, and partners alike and has acquired a deep knowledge of the PAM space and now extends this focus to Zero Trust. He uses a pragmatic approach to implement features that businesses of all sizes can benefit from.

Session(s):
MSP Expo Business Track

Jeffrey Forrester II

Telecommunications Consultant, Eisner Amper

MSP Expo Business Track

Alecia Geter

Founder and Principal Consultant, Gaitway Learning

Gaitway Learning

Alecia Geter is the Founder and Principal Consultant at Gaitway Learning Group, a training and development consulting firm dedicated to helping businesses of all sizes build and transform their employee training programs with data-driven results. How we view training in a business can impact how we grow leaders, onboard employees, keep employees, and even mitigate certain risks – Alecia believes in this.She holds a Master in Adult Education degree and is a Certified Professional in Talent Development (CPTD) with the Association of Talent Development. She is a proud alumna of the University of North Carolina at Chapel Hill and has over 17 years of experience in Learning and Development across various industries with several of those years working closely with MSPs to build effective training programs. Alecia hails from Charlotte, NC with her husband, two sons, and dog.

Session(s):
MSP Expo Business Track

Prabhat Nigam

Global CTO, Golden Five LLC

Golden Five LLC

Prabhat is an Information Technology industrial leader & influencer. He is leading Microsoft AOSG Partnership for Defense Contractors and DoD in Golden Five. He is a 3 times Microsoft MVP Award winner and still contribute to Microsoft community. He is MBA in Information Technology, and he is working as a Global CTO at Golden Five which is a Microsoft Gold Partner, MSP, MSSP, Direct CSP, and Education partner. He helps in designing, implementing, managing, and supporting solutions for private messaging cloud, mergers, a collaboration between different messaging software and other migration & deployment projects for the following technologies Office 365, Azure, AWS, Exchange, SQL, ADFS, MFA, FIM, MIM and Directory services. He has worked for all big IT giants either as an employee or contractor where he has led the Global teams. He has started his career as Technical Consultant in Exchange 5.5 with Microsoft PSS and his exchange love never stopped & continued with 2000/2003/2007/2010/2013/2016/2019/EXO. Prabhat can be reached at [email protected].

Session(s):
Keynote Presentation

Eric Vaughan

CEO, IgniteTech

IgniteTech

Eric Vaughan, CEO of IgniteTech and GFI Software, is a visionary leader at the forefront of the AI revolution. With over 30 years of experience in the technology industry, Vaughan has founded and led three software companies, demonstrating a deep understanding of the transformative power of technology. In recent years, Vaughan has become a vocal advocate for AI-first thinking, recognizing the urgency of this paradigm shift for businesses. He believes that AI is not just an exciting development but a necessity for companies to remain relevant in the rapidly evolving technological landscape. His passion for AI is not driven by mere excitement but by a deep-seated belief that if businesses do not adapt, they risk being left behind. Vaughans commitment to AI transformation is evident in his bold initiative of AI Mondays, where the entire company dedicates one day solely to Gen AI—no calls, no visits, just pure innovation. This initiative is a testament to his belief in the transformative power of AI and his commitment to driving its adoption within his companies. Vaughans journey is a testament to the urgency of adopting AI-first thinking and the transformative power of AI in business. His leadership and vision have positioned IgniteTech and GFI Software at the vanguard of the AI revolution, demonstrating the potential of AI to transform businesses and industries.

Session(s):
MSP Expo Tech Track

Seth Helgesen

Solutions Architect, IONOS

IONOS

Seth Helgesen is a dynamic technologist with extensive experience in startups and a current instrumental role at IONOS as the lead Solutions Architect, Americas. His career showcases a deep involvement in various technologies including cloud computing, on-premise solutions, network, data and IOT technologies.At IONOS, Seth has played a crucial role in enhancing product strategies and market penetration in the Americas. His expertise extends to leading cross-functional teams, collaborating with international product teams, and facilitating reseller integration.Seth‘s ability to communicate complex technical concepts simply and effectively makes him a valuable asset in customer engagement and sales growth. His leadership and analytical skills, combined with a diverse technology background, position him as a key figure in the tech industry.

Session(s):
MSP Expo Business Track

Jill Muensterman

President, Iparagon

MSP Expo Tech Track

Tim Mueller

President, IT ExchangeNet

IT ExchangeNet

Tim leads all strategic growth initiatives for IT ExchangeNet as Managing Director and CoFounder. IT ExchangeNet specializes in sell-side M&A for lower-middle market ITbusinesses. Since 1998, IT ExchangeNet has taken part in over 250 transactions.From 2005 - 2011, Tim was CEO of Phylogy, a Silicon Valley tech startup offeringgroundbreaking broadband technology to telephone carriers around the world. By 2010,Phylogy was ranked 243rd on the Inc. 500 list of fastest growing companies in the UnitedStates. The company was acquired by Actelis Networks in March 2011.In the early 90s, Tim capitalized on the Internets growing commercial applications as cofounder and CEO of Vantage One Communications, where he and his team accomplishednumerous firsts by uniting non-linear communications with the untapped muscle of theworldwide web. While at Vantage One, he was named Entrepreneur of the Year by USATODAY / NASDAQ / Ernst & Young and received the Pillar Award for community service fromthe Small Business Network. After expanding his firm nationally, martinwolf sold VantageOne in November 1999.In between Vantage One and Phylogy, Tim turned to public service as Cleveland, OhiosDeputy Mayor / Chief Development Officer, leading initiatives in city planning, building andhousing, and economic development that resulted in over $1 billion of developmentthroughout the region.A life-long musician, Tim serves on the Boards of the Rock-n-Roll Hall of Fame &Museum (where he Chairs its Technology Committee), DigitalC (a civic tech collaborationin Northeast Ohio), and Union Home Mortgage. He holds a Bachelors degree fromthe University of Dayton.

Session(s):
Keynote Presentation

Fred Voccola

CEO, Kaseya

Kaseya

Session(s):
Keynote Presentation

Brandon Kremer

Director, Kellanova

Kellanova

Brandel Kremer is a seasoned leader with over 18 years of experience driving innovation and aligning technology solutions with business objectives across global organizations. She has a proven track record of executing large-scale projects, including leading four successful Managed Service Provider (MSP) transitions, most recently managing a $4 million transition that streamlined service delivery and enhanced operational efficiency. Brandel has demonstrated expertise in SAP data operations, cybersecurity, cloud infrastructure, and process automation, leveraging tools a variety of state of the art technology tools to deliver a multitude of impactful global projects. Her leadership is underscored by a commitment to fostering collaboration, driving strategic initiatives, and delivering measurable results that support long-term business goals. Brandels dedication to excellence data analytical approach to problem solving has consistently positioned her as a trusted partner in large scale transitions. Beyond her professional achievements, Brandel is an advocate for Foster Care in Michigan; and has been a dedicated foster care parent liaison for nearly a decade.

Session(s):
MSP Expo Business Track

Thomas Luksa

President, Landstar Communications

MSP Expo Tech Track

Robert Scott

Chief Innovator, Monjur

Monjur

Robert Scott is a thought leader in managed services and cloud law, serving as a co-founder of Monjur. Monjur is a pioneer in offering Contracts-as-a-Service solutions, designed specifically for IT-managed service providers. Their SaaS-enabled legal solution is based on industry-leading templates, customized for each client, and periodically updated to ensure that MSPs are always legally compliant. With the rapidly evolving landscape concerning privacy laws and regulations, Monjur helps IT businesses adapt through their integrated approach to contract management and legal compliance.

Session(s):
MSP Expo Business Track

David Coatney

President, MSP Web Solutions

MSP Web Solutions

Dr. David Coatney holds degrees in journalism, multimedia communications, and linguistics. His previous roles include serving as a Director of Marketing for a managed service provider, teaching as an adjunct professor, and operating a marketing firm that works with a wide range of technology companies. He has been helping businesses expand their online presence since 2005.

Session(s):
MSP Expo Tech Track

David Ansehl

Vice President of Sales and Marketing, Reinvent Telecom

Reinvent Telecom

David Ansehl, a telecom sales veteran, is Vice President of Sales and Marketing for Reinvent Telecom, where he leads sales and marketing for the company’s white-label cloud communications wholesale and co-branded partner programs. He joined Reinvent in 2019 as Director of Channels to oversee the partner program and drive new initiatives to enhance partner sales, communications and support. Previously, Ansehl was part of the telecom systems division at Toshiba, where he rose through the ranks from sales engineer to regional manager and, ultimately, director for the West before it was acquired by Mitel. In that capacity, he was instrumental in growing the division’s channel, developing Toshiba VIPedge cloud and helping partners transition from offering premises-based systems to cloud-based solutions.

Session(s):
MSP Expo Business Track

Jeff Lytle

Founder & President, Sandy Beaches Software

Sandy Beaches Software

Jeff Lytle has over 30 years of software development experience specifically related to telecommunications billing. As Sandy Beaches founder and president, hes committed to the companys mission to help competitive communications companies grow and remain profitable by consistently ensuring invoice taxation compliance, and providing the tools needed for superior customer service. Under his direction SBS made the INC. 500 list in 2003, the OKC Metro 50 Fastest Growing Privately Held Companies in 2002 and 2003. He was also a finalist for “Oklahoma’s Most Admired CEO’s” in 2010. Jeff proudly served in the USAF and holds a B.B.A. in Business from the University of Central Oklahoma.

Session(s):
MSP Expo Business Track

Philip Wegner

CEO, TechGrid

TechGrid

Philip Wegner is the founder and CEO of TechGrid, a software platform built for VARs and MSPs that reimagines the fragmented and manual quote-to-cash process. With over 15 years of experience leading a successful MSP business, Philip developed the foundation of TechGrid to address the inefficiencies he encountered firsthand. His mission: to deliver an Amazon-like customer experience with flexible As-a-Service consumption models. After gaining validation from large OEMs and leading MSPs, he sold his MSP to focus entirely on scaling the TechGrid platform. Guided by the belief that the IT channel must become more digitally connected, Philip is committed to modernizing how service providers build, sell, and fulfill technology solutions for their customers. His leadership is defined by his dedication to solving the most pressing challenges MSPs face today: increasing recurring revenue, removing friction, and driving better customer experiences. Through TechGrid, he is helping MSPs adapt to meet the evolving needs of their business customers with more efficient sales, procurement, and payment workflows. Recognized as a servant leader, innovator, and entrepreneur, Philip’s vision has positioned TechGrid to transform the IT industry, empowering its stakeholders to embrace new opportunities and achieve sustainable growth in an increasingly connected world.

Session(s):
MSP Expo Tech Track

Jherome DeGuzman

Solutions Engineering Manager, Threatlocker

MSP Expo Business Track

Amir Blich

Chief Business Development Officer , vcita

vcita

Amir Blich is the Chief Business Development Officer at vcita, the SaaS platformdesigned to serve the needs of SMBs and empower the enterprises that serve themwith growing their overall SMB business.He brings over 20 years of business development, product, and innovationexperience in various companies from early-stage startups to large globalenterprises.Prior to vcita, Amir served as the monday.com App Marketplace Lead where hespearheaded the partner ecosystem buildout alongside the public marketplacelaunch. He also held several key business development positions at SAP includingco-founding the SAP community network and online SAP store.

Session(s):
MSP Expo Business Track

Mark Copeman

Director, Wingman MSP Marketing

Wingman MSP Marketing

Mark is a director of Wingman MSP Marketing – an agency dedicated to starting conversations with prospects for IT support businesses (MSPs) around the world.He is also the author of the books, MSP Secrets Revealed (eps 1&2) and Helpdesk Habits, as well as being the creator of the online customer service video program, helpdeskhabits.com and the MSP M&A blueprint, mspmanda.com He is a regular online and live conference speaker on the subject of customer service, the power of habits, customer experience and online marketing for MSPs.His live MSP website teardowns are always a crowd pleaser.

Session(s):




Moderator List

Thomas Forte (Moderator)

President, Red Jacket

Red Jacket

Thomas Forte is the President for Red Jacket Solutions, LLC where he is responsible for the sales and operational aspects of the business. Prior to Red Jacket Tom spent approximately 30 years with Inteserra (f/k/a Technologies Management, Inc.) in the roles of Consultant and Director of Business Development. In these positions, Tom assisted hundreds of clients through the various regulatory and operational issues of becoming a carrier (IXC, CLEC, VoIP, Debit, OSP, etc.). He was able to manage some of Inteserra’s larger clients due to his understanding of the industry as well as his project management ability. Prior to his time at Inteserra, Tom work at Windstream (f/k/a ALLTEL) holding positions in Rates and Tariffs, Budgets/Financial Planning, Sales, Operations, Network Planning, and various other positions over his 11+ years with the company. In these various positions Tom was able to learn the operations of the industry from various disciplines giving him an understanding of the industry.

Session(s):

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