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CALLMINER Profile

CALLMINER

BOOTH 310 CX

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.


CONTACT

BARBARA CHANDLER
[email protected]
200 West Street
4th Floor
Waltham, Massachusetts  02451
USA
1-508-380-3590


CATEGORIES

AI/ML; Call Quality Monitoring/Management; Call Recording; Contact Center Solutions; Customer Experience/Engagement; Data Analytics; Data Center Services/Solutions


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