Collocated
Events

AGENDA

Wednesday, February 15 Thursday, February 16
Exhibit Hall Hours 3:00pm - 7:00pm 11:00am - 5:00pm

Days


Tracks

Tuesday, February 14, 2023
8:00am-6:00pm
Tuesday - 2/14/23
(Hall A Lobby)
Registration Counters Open
X-01
  
9:30am
Tuesday - 2/14/23
()
Coffee Service - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-02
  
10:00-10:45am
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
Future Proofing Your Marketing Strategy
MSPA-01
President CyberSells Chief Marketing & Experience Officer Telarus CEO Ignite+Propel CEO Strategic Point Marketing
While service portfolio is a factor, how MSPs present their services and brands to the market can be the difference between exponential growth and failure. As much as business and workforce environments have evolved, so too has marketing industry, over the past couple of years. In today’s environment, it’s essential for businesses to elevate their marketing strategies in order to stand out in a rapidly evolving market. This session will focus on how business needs and decision-making have changed, how marketing has changed, and how your MSP can bring the two together to create a successful marketing strategy that will form the foundation for a comprehensive client acquisition strategy powered and supported by your portfolio of services. Join this discussion to get the latest insight on how to differentiate your MSP in a very crowded market.
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MSP Expo Track B (Room 303B)
How MSPs Can Leverage Conversational AI & Automation
MSPB-01
Aisera President Delphi, Inc VP, Advanced Solutions, Cloud Practice Telarus
MSPs are working around the clock to support their business customers and their operations. However, they often aren’t able to scale to keep pace with the growing demands of their customers. The good news is there is an opportunity AI and automation to take a big bite off this challenge. MSPs can enable their customers to reduce costs while improving their customer interactions and productivity using new AI-driven technology for engagement and workflow improvements. This discussion will show MSPs how they can benefit.
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  MSP Expo Track A
  MSP Expo Track B
10:45-11:30am
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
Supporting Clients and their Changing Work Environments
MSPA-02
Technology Evangelist PFU America Publisher Telecom Reseller Sr Manager, Solutions Consulting GoTo Vice President Quantanite
The remote work trend initially seemed like it might be a brief blip on the radar. In reality, it has evolved into a real driver of workplace transformation. But, many companies are still struggling to figure it out. This session will discuss the state of the workplace and how MSP and channel partners can tap into workplace trends to grow their businesses. How can they helping businesses navigate workforce expectations by providing the right tools and services to maximize productivity? How can they become better, more trusted technology partners by supporting digital transformation projects? How can the increase revenues helping customers build highly efficient, productive, and technology-driven remote and hybrid work ecosystems?
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  MSP Expo Track A
10:45-11:00am
Tuesday - 2/14/23
MSP Expo Track B (Room 303B)
Solutions Showcase Presentation by Adaptiv Networks
MSPSS-05
  MSP Expo Track B
11:00-11:45am
Tuesday - 2/14/23
MSP Expo Track B (Room 303B)
Improving Back-office Efficiency to Grow Your Business
MSPB-02
President Delphi, Inc Vice President, Services Ingram Micro CEO Datagate COO Tigerpaw
Every MSP is looking to grow their business. That means looking for new revenue opportunities, but it also means understanding how to become more efficient to increase profits, independent of revenue growth. Back-office operations have become increasingly complex for MSPs as they build their service portfolios and deal with more vendors and more customers. This discussion will look at how MSPs can improve their back-office operations and allow them to focus more on customers and service delivery and drive profitability.
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  MSP Expo Track B
11:30am-12:30pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
How to Recover from a Ransomware Attack
MSPA-03
President Delphi, Inc Senior Manager, Cybersecurity Telesystem CEO Lochbox Co-Founder & EVP Assured Data Protection Sales Engineer Tines
Judging by the spate of recent ransomware attacks, data breaches are becoming more prevalent. Most agree it’s not a question of if, but when you or your customers are going to be faced with an attack. The question is, how prepared are you to recover after an attack? This panel assumes that a security breach is inevitable and focuses on how to ensure your MSP can recover quickly, whether the breach hits the MSP or a customer. Topics will include effective DR planning, preparing for an attack, protecting backup data, understanding the potential impact of an attack, and implementing precautions to ensure business continuity during recovery. As an MSP, you are not only protecting your own business, but your customers’ as well, so preparing for the inevitability of a successful attack is a must.
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  MSP Expo Track A
11:45am-12:30pm
Tuesday - 2/14/23
MSP Expo Track B (Room 303B)
MSPs and the POTS Replacement Opportunity
MSPB-03
Publisher Telecom Reseller General Manager, Wireless Granite Telecom General Manager, Wireless Granite Telecom VP, Network Design & Sales Engineer Ooma
The death of POTS has been greatly exaggerated. Contrary to reports, the FCC’s August 2022 deadline did not mandate POTS retirement, only its deregulation. That means prices are likely to go up while service and repair issues accelerate, creating yet another incentive for businesses to move to digital alternatives – and another opportunity for MSPs to deliver value to their customers. This panel will discuss the reality of POTS, the opportunity for MSPs, alternatives to POTS, and how to navigate support for non-communications devices (access systems, security systems, elevator phones, etc.), and how POTS replacement can be done efficiently and cost effectively.
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  MSP Expo Track B
12:30pm
Tuesday - 2/14/23
()
Conference Boxed Lunches - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-03
  
1:30-2:15pm
Tuesday - 2/14/23
MSP Expo Track B (Room 303B)
Securing Microsoft365 Environments
MSPB-04
ISV Technical Evangelist Acronis President Delphi, Inc Director of Content Creation, 8x Microsoft MVP ClipTraining Sr. SOC Manager, Defensive Security Barracuda MSP
Security is often a mixture of rhetoric and reality. MSPs are supporting customers using Microsoft 365 solutions, who need to know how good are Microsoft’s security solutions? It's a fair question and, in this session, attendees will learn what Microsoft’s security solutions can do, what they can’t, and how MSPs can help their customers understand whether they need third-party security solutions to fill gaps.
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  MSP Expo Track B
1:30-2:00pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
How to Successfully Integrate Remote Techs with your Clients and Culture
MSPA-05
President Delphi, Inc Founder Scaled, Inc
Technical talent is becoming more and more difficult to find and retain, which makes building and growing a profitable MSP a real challenge. Many MSPs are incorporating remote and international technical talent to fill the gap. This panel will discuss opportunities and benefits of following a remote tech strategy, as well as best practices for doing it successfully and pitfalls to look out for.
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  MSP Expo Track A
2:00-2:15pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
Solutions Showcase Presentation by QuestBlue
MSPSS-02
  MSP Expo Track A
2:15-3:00pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
What Hackers Hope You Don’t Learn About Security
MSPA-04
Founding Engineer Sevco Security Cofounder Hook Security
It seems hackers are always half a step ahead. That’s what they would prefer. But, while hackers are constantly finding new attack strategies, many breaches are the result of existing vulnerabilities not being recognized and patched, software updates not being implemented properly, or other mistakes that can be avoided with the right knowledge and tools. That’s exactly what hackers don’t want businesses and MSPs to learn. This session discusses where attackers are finding success, where companies fall short in their security strategies, how MSPs can help their clients eliminate these security gaps, and what they need to know to keep pace on a continual basis so hackers don’t get too far ahead.
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  MSP Expo Track A
2:15-2:45pm
Tuesday - 2/14/23
MSP Expo Track B (Room 303B)
Taking Your MSP Business To New Heights With CPaaS
MSPB-05
CEO Cloudonix, Inc
MSPs are constantly looking for new revenue streams and growth potential. While MSPs often regard CPaaS solutions as direct competitors, the truth is that’s not necessarily the case and, in fact, CPaaS can actually help MSPs grow 10 times faster. This session will review one an MSP CPaaS success story and how leveraging a CPaaS platform enabled the MSP to reduce costs by 30% and increase revenues by 25%. This session will draw on successful CPaaS implementations to give MSPs a path to sales and revenue acceleration through CPaaS.
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  MSP Expo Track B
2:45-3:00pm
Tuesday - 2/14/23
  MSP Expo Track B
3:00-3:45pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
Why Network as a Service is the Next Big Thing for MSPs
MSPA-06
Global Head of Solution Architecture, Strategy & Operations CloudBlue CEO Adaptiv Networks Product Specialist IV (CSS) Dell CEO Ignite+Propel VP, Managed Services Granite Telecommunications
MSP Expo Track B (Room 303B)
Building a Scalable MSP Model
MSPB-06
CEO InsightPRM Publisher Telecom Reseller CEO MedCo Data CEO Viirtue
Scale – it’s something every MSP faces at some point in their growth journey. This session looks at how those growing pains emerge and how they impact business. The panel will also explain how MSPs can successfully overcome growing pains through proven operational and technology strategies that allow them to grow their businesses without worrying about being able to deliver on their commitments.
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  MSP Expo Track A
  MSP Expo Track B
3:45-4:15pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
How MSPs are Expanding Margins and Reducing Operational Time
MSPA-07
ISV Technical Evangelist Acronis
MSPs are constantly under pressure to deliver excellent customer experiences while keeping their margins healthy in a complex environment of consumption-based services on the market. The challenge for many MSPs is that they must manually pull reports and reconcile contract line items with staff time, tickets and overhead – while showing clients what services were delivered on the invoice, how SLAs were met, and how the invoiced services represent value for them. This session will demonstrate how native business automation helps MSPs integrate their back-office functions with their services. Acronis Advanced Automation lets MSPs focus on building high-value relationships, increasing profitability and lowering costs by integrating back-office operations and services into one console.
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  MSP Expo Track A
  MSP Expo Track B
4:15-5:00pm
Tuesday - 2/14/23
MSP Expo Track A (Room 303A)
Town Hall: What Do MSPs Need the Most Help With
MSPA-08
Publisher Telecom Reseller
The MSP landscape is as competitive as it’s ever been – and that’s not going to change. Businesses continue to learn they can’t – and don’t want to – do everything in-house and are increasingly leaning on MSPs to help them out. That puts tremendous pressure on MSPs, from procuring the best technology for their customers to marketing their differentiated services to raising capital and more. This town hall style discussion seeks to understand where MSPs need the most help to drive their continued success and growth.
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MSP Expo Track B (Room 303B)
Valuation Multipliers: Growth Strategies for MSPs to Build the Bottom Line
MSPB-08
Founder & Managing Partner Cloud Equity Group Country Manager, Americas Wildix President and General Manager Otava
Whether you’re looking to sell or interested in measuring annual growth, this session will benefit you. Panelists will discuss the M&A space, ways to optimize growth to build maximum value, positioning your MSP in the market for potential buyers, factors that impact valuation, and more. Whether you’re looking for an exit strategy or simply looking to increase the value of your MSP, this session will show you how.
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  MSP Expo Track A
  MSP Expo Track B
5:00pm
Tuesday - 2/14/23
Special Networking Event (3rd Floor Lobby)
Welcome Reception - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-04
  Special Networking Event
Wednesday, February 15, 2023
7:00am-7:00pm
Wednesday - 2/15/23
(Hall A Lobby)
Registration Counters Open
X-05
  
8:30am
Wednesday - 2/15/23
()
Continental Breakfast - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-06
  
9:00-9:45am
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
Making Money Selling CCaaS
MSPA-09
Publisher Telecom Reseller Senior Director, WW Channel Marketing LiveVox Chief Revenue Officer Skyswitch
MSP Expo Track B (Room 303B)
Cyber Insurance InfoSec Requirements: What’s Changing, Where Do MSPs Fit In?
MSPB-13
President Delphi, Inc CTO and CISO EXTEND Resources Shareholder Carlton Fields CEO De Novo Perspectives
Cyber Insurance has changed dramatically as cybercriminals have become more sophisticated and ransomware attacks have become a go-to method for breaching the data stored in IT environments. How have carriers boosted information security requirements for insured companies, and how must MSPs prepare to support their clients? This session will explore cyber insurance myths vs. reality, the new compliance demands clients (and their vendors) will face, and the growth opportunities for MSPs.
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  MSP Expo Track A
  MSP Expo Track B
9:45-10:30am
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
The Many Faces of Cyber Threats
MSPA-10
COO Sendmarc MSP Evangelist DNSFilter
We hear constantly about new breaches – many of them in very large and well-known organizations. While each one is damaging to both the brands and their customers, they aren’t all the same. The attacks differ, the mistakes companies have made that have allowed bad actors to access their systems differ, and the fixes differ. This session looks at the cyber landscape, different attack surfaces and methods, and how different types of cyber security solutions can help protect MSPs and their customers.
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  MSP Expo Track A
9:45-10:00am
Wednesday - 2/15/23
MSP Expo Track B (Room 303B)
Solutions Showcase Presentation by Kaseya
MSPSS-07
  MSP Expo Track B
10:00-10:30am
Wednesday - 2/15/23
  MSP Expo Track B
10:15-10:30am
Wednesday - 2/15/23
  MSP Expo Track A
10:30-11:15am
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
Adapting Security for a Work from Anywhere World
MSPA-11
President Delphi, Inc COO Intrusion Chief Revenue Officer ThreatBlockr Vice President Beachhead Solutions
Remote working is going away. For MSPs, that means much of their client base now has both a drive to implement more efficient WFH policies that are built for the long-term, and key concerns about WFH execution in terms of productivity and data security. In other words, MSPs are challenged to deliver the solutions to support productive and secure work from anywhere strategies. This panel will discuss how MSPs can create familiar, collaborative, and inclusive collaboration in virtual workspaces, while ensuring security and compliance needs are met, wherever employees are physically located.
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MSP Expo Track B (Room 303B)
New Opportunities in Cloud Storage
MSPB-11
ISV Technical Evangelist Acronis Edge Cloud Specialist Zadara Publisher Telecom Reseller SVP Business Development Storj
Storage needs are only increasing as data continues to grow. From basic storage to compliant solutions to disaster recovery to efficient workflows, businesses need storage solutions that allow them to store and access information easily, yet securely, or even just as a backup. Not all solutions are the same and, like every other industry segment, storage is evolving with new models emerging. This session discusses business storage needs, different cloud storage options and new models, , and how MSPs can benefit from and ever-increasing need for storage and backup services.
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  MSP Expo Track A
  MSP Expo Track B
11:15-11:45am
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
What’s Hot in Security, the Ultimate Managed Service
MSPA-12
Attend this presentation to learn about the future of security and how to think about managed security services. You will walk away with an appreciation for what’s hot in the security market and what security services make sense to add to your portfolio. Jimmy has analyzed the market and culled market intelligence through numerous client conversations.
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  MSP Expo Track A
  MSP Expo Track B
12:00pm
Wednesday - 2/15/23
()
Conference Luncheon - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-07
  
12:30-1:15pm
Wednesday - 2/15/23
MSP Expo Track B (Room 303B)
What Do Businesses Need for Effective Communication and Collaboration in Today's Work Environment?
MSPB-09
President Delphi, Inc Managing Partner Logos Management Group VP Engineering Wazo.io Sr. Product Manager, CPaaS & Apps Sangoma CEO Ice Warp
The work environment has been in a state of flux for the past several years. Businesses are still figuring out their best long-term strategies, and looking for the right solutions and tools to enable effective communication and collaboration, both internally and externally, while supporting diverse needs of their workers. This session discusses the various technologies available, what are businesses looking for today, what criteria should MSPs consider when selecting partners, and what do MSPs need to know in order to effectively cater to their customers’ communications needs.
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  MSP Expo Track B
12:30-1:00pm
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
Why Threat Actors Know Your Networks Better Than You Do!
MSPA-13
Sr. Director Security Strategy Cato Networks
We read about hacks and breaches on a daily basis, but what do we actually know about these cybercrime groups and how they conduct these attacks? This session will dive into basic hacking techniques, demonstrate what types of tools hackers are using today, examine the scope of these attacks, and discuss best practices on how to protect ourselves and our businesses. Demonstrations will include how threat actors conduct OSINT (Open Source Intelligence), Ransomware case studies and examples, defense evasion tactics and more. On the defensive side, attendees will learn how to leverage SSE/SASE as well as MITRE ATT&CK to create multiple choke points to detect, mitigate and prevent these threats. And, because we cannot ignore the advancements in AI, the discussion will include a demo of how AI tools can be used by both threat actors and defenders. After all, it is only once you understand how the attacker operates that you can defend against these attacks.
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  MSP Expo Track A
1:00-1:15pm
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
Solutions Showcase Presentation by EXTEND Resources
MSPSS-04
  MSP Expo Track A
1:15-2:00pm
Wednesday - 2/15/23
MSP Expo Track A (Room 303A)
MSPs and 5G: Ready for Prime Time
MSPA-14
Chief Revenue Officer GXC General Manager, Wireless Granite Telecom
The hype around 5G is finally being realized as the next generation of wireless technology now rivals and is successfully replacing fixed lines for businesses. This creates a lucrative opportunity for MSPs to bundle connectivity, hardware, installation and managed services for organizations. This session will uncover the potential of 5G today for MSPs, its long-term benefits and how MSPs can maximize the opportunity to drive revenue and client value.
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  MSP Expo Track A
1:15-1:30pm
Wednesday - 2/15/23
MSP Expo Track B (Room 303B)
Solutions Showcase Presentation by MACH Networks
MSPSS-08
  MSP Expo Track B
1:30-2:00pm
Wednesday - 2/15/23
MSP Expo Track B (Room 303B)
Networking Purpose Built for MSPs
MSPB-14
Senior Channel Development Manager Datto
Network connectivity is critical to any business and as it becomes increasingly more complex, SMBs continue to reach out for help from MSPs. Unfortunately, networking isn’t designed, packaged nor distributed with the MSP in mind. This session will focus on an MSP-centric approach to solving the network challenge while enabling MSPs to deliver networking as a managed service.
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  MSP Expo Track B
2:00pm
Wednesday - 2/15/23
Keynote Presentation (Floridian Ballroom 3rd Floor)
Keynote Presentation - Fireside Chat with Dell Technologies
K-01
Erik Day VP & General Manager, North America Small Business Dell Technologies
  Keynote Presentation
2:30pm
Wednesday - 2/15/23
Keynote Presentation (Floridian Ballroom 3rd Floor)
Keynote Presentation by ThreatLocker: Zero Trust at the Endpoint: Fighting Ransomware
K-02
Danny Jenkins CEO Threatlocker
The Zero Trust framework is based on the principle of "never trust, always verify." In this keynote, attendees will learn what Zero Trust really means, how to adopt it for endpoints, and the technologies needed to take control of businesses environments in the fight against ransomware.
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  Keynote Presentation
3:00-7:00pm
Wednesday - 2/15/23
(Hall A)
MSP EXPO #TECHSUPERSHOW Expo Hall Grand Opening
X-08
  
5:00pm
Wednesday - 2/15/23
Special Networking Event (Hall A)
Grand Opening Networking Reception in Expo Hall
X-09
  Special Networking Event
Thursday, February 16, 2023
7:30am-5:00pm
Thursday - 2/16/23
(Hall A Lobby)
Registration Counters Open
X-10
  
8:00am
Thursday - 2/16/23
()
Continental Breakfast - For Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-11
  
8:30-9:15am
Thursday - 2/16/23
MSP Expo Track A (Room 303A)
MSP End Game: What's Your Dream?
MSPA-15
Vice President Grain Management Managing Partner Logos Management Group CEO Ignite+Propel CEO GFI Software
Every MSP owner has a dream. Are you looking to grow organically but need funding? Are you looking to grow via M&A? Or are you planning your exit strategy and are thinking about selling? Regardless of your dream, your MSP needs a solid business plan for that dream to be realized. This session discusses business strategy and options for achieving your end game, whether that’s becoming the biggest MSP on the East Coast, or getting out so you can enjoy a comfortable retirement, or anything else between the two. From financing options to corporate structure to market strategy, this session will give you the insights to take your MSP to the next level.
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MSP Expo Track B (Room 303B)
Selling SD-WAN: A Key to MSP Success
MSPB-15
CEO Adaptiv Networks Senior VP, Products GFI Software Publisher Telecom Reseller AVP Sales & Marketing BBT.live
Every MSP is always looking to build their revenue streams. They all want to add new customers, but their service portfolio is a key driver of success. This session will discuss the network market, why SD-WAN should be part of every MSPs portfolio, how SD-WAN can both support existing clients and create a pathway for attracting new customers and, ultimately, how to successfully integrate SD-WAN into your portfolio of solutions and create new value for your customers.
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  MSP Expo Track A
  MSP Expo Track B
9:15-10:00am
Thursday - 2/16/23
MSP Expo Track A (Room 303A)
What You Need to Know to Keep Your Clients Secure
MSPA-16
CEO Ignite+Propel CEO Red Sentry VP of Channel Alliances Critical Insight VP of Channel Alliances Critical Insight Conceal CRO
There isn’t a hotter topic than cyber security today. Every business is a target and runs the risk of an attack – or worse, a breach at any moment. Attacks come in various forms and through different attack surfaces, creating a challenge for any company to secure their data, infrastructure, and services. That’s why so many are looking for help from their MSPs. This session takes a look at cyber attacks, how they impact businesses, and what steps MSPs can and should take to protect their customers from bad actors.
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MSP Expo Track B (Room 303B)
Grow Your MSP Business with Managed Print Services
MSPB-16
Publisher Telecom Reseller Director TotalPrint USA Founder / Chief Noise Maker West McDonald Co. / Tigerpaw Software
As competition in the MSP market continues to grow, every MSP is looking for ways to add value to customers and differentiate their services. One of the biggest headaches for any business – both employees and IT teams – is printers. They are necessary, but they can be a nuisance to manage. This discussion explores the opportunity MSPs have to take the print management burden from their customers and, instead, deliver a modern print management service with modern infrastructure, security, and centralized management – creating a new MRR stream while increasing their value to clients.
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  MSP Expo Track A
  MSP Expo Track B
10:00am
Thursday - 2/16/23
Keynote Presentation (Floridian Ballroom 3rd Floor)
Keynote Address by IT Complete, A Kaseya Company: Global State Of The MSP and What it Means to the Market
K-03
Amelia Paro Channel Chief Kaseya
Datto’s Global State of the MSP Report resulted in some really interesting statistics. Competition, revenue growth, and new client acquisition ruled as the top challenges facing MSPs, with profitability and improving operational efficiencies coming in right behind them. Learn how you can apply these statistics to your 2023 business plan and ways Kaseya is applying the findings to our roadmap moving forward.
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  Keynote Presentation
10:30am
Thursday - 2/16/23
Keynote Presentation (Floridian Ballroom 3rd Floor)
Keynote Address by White Label Communications: The UCaaS Landscape - Leveraging Technology Advances to Ensure You Maintain Control of Your Business
K-04
Jim Debald Chief Revenue Officer White Label Communications, LLC
  Keynote Presentation
11:00am-4:00pm
Thursday - 2/16/23
(Hall A)
MSP EXPO #TECHSUPERSHOW Expo Hall Open
X-12
  
12:00pm
Thursday - 2/16/23
()
Lunch Vouchers Provided to Diamond, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
X-13
  
1:00-1:45pm
Thursday - 2/16/23
MSP Expo Track A (Room 303A)
What do MSPs Want from Their Vendors?
MSPA-17
Managing Partner Logos Management Group CEO Ignite+Propel VP of Cloud Solutions Sales & Enablement Jenne
As MSPs continue to expand their solutions portfolios, they have options. For any new service they are looking to add to increase value to their customers, there are many vendors from which to choose. The question is, how do MSPs make those decisions? This discussion looks at what MSPs are looking for from their vendors. What do vendors do well? Where do opportunities exist to better support MSPs? What kinds of vendor relationships are most desirable and revenue-producing?
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MSP Expo Track B (Room 303B)
Building Business Resilience for MSPs: Cyber Security Best Practices
MSPB-17
Global Head of Channels and Alliances Cobalt Solutions Engineers Threatlocker Publisher Telecom Reseller Advisory Systems Engineer Dell Expert Network
  MSP Expo Track A
  MSP Expo Track B
1:45-2:15pm
Thursday - 2/16/23
MSP Expo Track A (Room 303A)
Cyber Security at ConnectWise
MSPA-18
Partner Sales manager ConnectWise
This session will dive into the Cyber Security business unit at ConnectWise. Hear about partner programs, the ConnectWise SOC, a full stack of cyber offerings, and more.
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MSP Expo Track B (Room 303B)
Surviving a Cyber Attack- Keeping Critical Data Safe
MSPB-18
Advisory Systems Engineer Dell Expert Network
Cyber is the new disaster scenario, and something every business and their MSPs must prepare for. This session will discuss key steps that can be taken to protect your most critical data and avoid costly repercussions.
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  MSP Expo Track A
  MSP Expo Track B
2:15-3:00pm
Thursday - 2/16/23
MSP Expo Track A (Room 303A)
What MSPs Need to Know About Selling White-Label UCaaS
MSPA-19
CEO Ignite+Propel RingLogix Chief Revenue Officer Carrier Relations Manager QuestBlue Carrier Relations Manager QuestBlue Chief Revenue Officer Skyswitch
MSP Expo Track B (Room 303B)
Optimizing the Network and Cloud to Support Digital Transformation
MSPB-19
Publisher Telecom Reseller Solutions Architect IONOS Cloud CEO Avetta Global Vice President, Technology Solutions Nitel Vice President, Channel Sales Thrive Networks
Businesses everywhere are undertaking a massive migration to the cloud. Some are going all-in, while others are making a slower, methodical transition. Either way, it’s part of the bigger digital transformation trend that is hitting every industry today, requiring better IT teams to support new digitally driven businesses. MSPs have to be prepared and understand these trends and how the technologies they are delivering enable them, along with how to maximize their value to enable their customers to succeed and operate efficiently. This discussion will look into what MSPs need to know about networks, security, performance, agility and more to be able to deliver to their customers and grow their own businesses.
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  MSP Expo Track A
  MSP Expo Track B
3:00pm
Thursday - 2/16/23
Special Networking Event (Hall A)
MSP EXPO #TECHSUPERSHOW Pub Crawl on Expo Floor - Featuring Barracuda, Jenne, Live Oak Bank
X-14
  Special Networking Event
5:15pm
Thursday - 2/16/23
Special Networking Event (Floridian Ballroom, 3rd Floor)
IDEA SHOWCASE RECEPTION AND PITCH EVENT - Open to all Badge Holders - Sponsored by RingLogix
IDEA-01
Always one of the most popular and best-attended events at the ITEXPO #TECHSUPERSHOW. Come hear from a group of hot startups and ICOs working hard to shake up and disrupt their industries. At IDEA Showcase, entrepreneurs focused on transforming markets - or creating entire new categories - give their best 5-minute pitches to a discerning panel of judges. Companies present their unique value proposition - then the audience and judging panel each determine who is the most disruptive. IDEA Showcase @ ITEXPO is an evening full of next-generation innovation, powerful networking and high energy!
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  Special Networking Event
5:20pm
Thursday - 2/16/23
Special Networking Event (Floridian Ballroom, 3rd Floor)
IDEA SHOWCASE Keynote/Welcome Address - Open to all Badge Holders
IDEA-02
  Special Networking Event
8:00-10:00pm
Thursday - 2/16/23
Special Networking Event (The Wharf Fort Lauderdale)
MSP EXPO #TECHSUPERSHOW Networking Live Party - Sponsored by Comcast, Spectrum Partner Program, Cox Communications, Connectwise, C3 Complete, Telesystem, Glasshive, Optimum Business, GFI Software
X-15
  Special Networking Event

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