Speaker Schedule

Florida 2023 Speakers

James Abercrombie

ISV Technical Evangelist, Acronis


James leverages over a decade of experience to help businesses scale with confidence, from startups to large enterprises. James guides service providers through thought-provoking and action-oriented group discussions around business objectives and crisis scenarios to face an expanding threat landscape — and prevail. James looks forward to helping you join the #CyberFit Revolution and grow your target base with best-in-breed solutions brought to you by Acronis.


Bernard Breton

CEO, Adaptiv Networks

Adaptiv Networks

Bernard is an experienced executive in the field of telecommunication software, with international experience in marketing, sales, product management, research & development, business operations and mergers and acquisitions. Bernard has led start-ups and spin-offs; and held leadership positions in large international companies including Ericsson and InfoVista. Bernard is an Electrical Engineer by education and a customer focused business executive by inclination.


Jason Pennell

Sr. Solutions Architect, Advantage Communications Group

Advantage Communications Group

With over 20 years of experience in the IT industry, Jason [Jay] is currently a Senior Solutions Architect for Advantage Communications Group, a Telecom MSP. Jay brings the entirety of his professional experience to bear when collaborating with Strategic Account Managers, Partners, and Clients to design best-inclass technology solutions that meet clients’ business objectives, and when helping to develop company-wide objectives and strategy. Jay holds more than 20 technology certifications across Unified Communications/Collaboration, Data Center, Enterprise Network Infrastructure, and various Software Applications. His roles as Network Engineer escalated to Collaboration Practice Manager and Senior Solutions Architect, with a hyper-focus on the clients’ specific environments and needs, and an analytical approach to crafting tailored solutions. His seat on leadership teams enables him to contribute to the strategic planning of each organization’s service roadmap. With his orientation toward growth, development, service, and success for all, he strives for continuous improvement. Living in Pennsylvania with his wife and two sons, Jay’s favorite pastime is spending time with family, coupled with competing in ultramarathons, skydiving, and playing drums.



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Lydia Bode

Product Management, Apptium


Lydia Bode manages product strategy and platform roadmap at Apptium. During her time at Apptium, she has lead the implementation design and go-to-market rollout of SaaS and IaaS commerce and billing pipelines being leveraged by thousands of resellers across the globe. She has represented Apptium’s digital omni-commerce capabilities in award-winning TMF Catalyst industry collaborations. Lydia’s background is in product management and customer success. She has a decade of experience in B2B2X organizations working with leading consulting / advisory firms, Fortune 500, IT distributors, MSPs, and SMBs. Lydia is passionate about data-driven design, problem solving, and delivering seamless experiences that drive customer adoption and stickiness.


Binish Patel

Vice President & Head of Solution Services, Apptium


Binish Patel is Apptium’s Co-Founder & Vice President & Head of Solution Services. He brings more than 20 years of success in providing leading organizations with solutions to help solve complex business challenges. He has proven capabilities in developing high-level customer relationships and is adept at understanding client’s critical issues which helps him to provide rapid, high value and high quality customer experience solutions. In his role, Binish has deployed global delivery teams and solution experts to implement standardized and scalable delivery processes throughout North America, Europe and Asia. His responsibilities at Apptium include; the development of ongoing innovations, assets, partnerships and infrastructure to identify ways to enhance our delivery approach. In his prior professional career, Binish has worked with leading Systems Integrators, ISV’s, Telecom, Media and Entertainment companies holding key positions involving delivery, professional services, consultancy, as well as product management.


Stacy Hayes

Co-Founder & EVP, Assured Data Protection

Assured Data Protection

Prior to joining Assured DP in Oct of 2016, Stacy was Vice President, Channels & Alliances for Virtustream, a leader in the enterprise cloud management software sector. Stacy started out with DS3 DataVaulting, a company he co-founded to deliver Backup as a Service in the early 2000s. As President, he led DS3 through a successful acquisition by Terremark in 2009. He remained in a business development role through their acquisition by Verizon in 2011. After this, Stacy ran U.S. Civilian sales for Terremark’s Federal Division, leaving the company in 2013 to join Virtustream.


Lloyd Marino

CEO, Avetta Global

Avetta Global

Lloyd Marino is an accomplished executive with deep domain knowledge of the strategic, technical, and business planning issues that arise when implementing transformative technology projects. Marino has 35 years of experience working in senior management roles, including serving as the Chief Technology Officer and Chief Information Officer for various organizations ranging from emerging growth start-ups to Fortune 500 companies. Most of Marino’s professional experience has been at the strategic level; however, his passion for technology has kept him very hands on which has been beneficial for him as he strategizes about potential solutions for organizations. Often times, Marino’s success revolves around Business Process Management. Marino has been successful at bridging the gap between Business and Technology, and you could say that he is Technically Bilingual.” During most of his professional career his audience has been senior executives, however, when put in front of developers or network engineers they are usually very impressed that Marino not only understands their world but can actually do their work. For his leadership and innovation, Marino has received many accolades including the Atlanta Computer and Technology IT Executive of the Year, ComputerWorlds Top 100 Premier IT Leaders, and was a National Finalist for the Georgia CIO of the Year Award. He is also a member of the Strathmores “Whos Who of Technology,” Worldwide Executive Committee, Open Travel Alliance, and is a sought out national speaker on leading technology topics.


Eric Russo

Sr. SOC Manager, Defensive Security, Barracuda MSP

Barracuda MSP

Eric Russo is a Sr. SOC Manager at Barracuda MSP. Eric is responsible for the defensive security operations within the XDR solution. He oversees the Blue Team and Green Team within our Global Security Operations Center, which consists of Cybersecurity Analysts and Endpoint Security Engineers, respectively. Eric and his teams are responsible for delivering world-class security solutions to protect MSPs and their customers against the latest cyber threats. Eric has 5 years experience in security operations. Prior to which, Eric achieved a bachelors degree in digital forensics and graduate certificate in information security from the University at Albany.


David Weissmann

AVP Sales & Marketing,

David leads sales and marketing at Most recently, he served as media spokesperson at Verizon, appearing as a tech expert on television stations across the US and being quoted in news stories including in the New York Times and Washington Post. His 17+ year career at Verizon included roles in communications, marketing, IoT business development, sales management, and enterprise sales. He is certified in Lean Six Sigma. David holds a BS in Marketing from Yeshiva University and an MBA from Iona University. He is based in Tel Aviv


Cam Roberson

Vice President, Beachhead Solutions

Beachhead Solutions

Cam Roberson is Vice President of Channel Sales for San Jose-based Beachhead Solutions, a provider of cloud-managed PC & mobile device encryption, security and data access control for MSPs. Cam has been with Beachhead for more than 15 years, and led the companys pivot to support MSPs—a key component in Beachheads growth. Earlier in his career, Cams firm BGG—an SF Bay Area top-10 advertising agency—was successfully sold in 2006. Shortly thereafter, Cam was invited to Beachhead to lead marketing efforts. Cam began his career with Apple Computer, where he held several senior product management roles in the computing and imaging divisions. He holds a BS in Marketing & Finance and an MBA from the San Jose State University Lucas School of Business.


Daniel Enriquez

Shareholder, Carlton Fields

Carlton Fields

Daniel Enriquez is a litigator with a focus on the insurance and nancial services industries. He serves as coverage and monitoring counsel in complex insurance coverage matters. This representation includes litigating claim disputes and analyzing coverage under cyber, media, technology, professional liability, general liability, and directors and of cers policies. In addition to his work in the insurance industry, Daniel has represented diverse client bases ranging from large institutional lenders and telecommunications companies to media personalities and college football coaches. He is also involved in pro bono representation, having obtained a six- gure judgment in favor of a client who was the victim of excessive force at the hands of a police of cer. Daniel is a regular contributing writer to PropertyCasualtyFocus, the rm’s blog focused on legal developments in property casualty insurance.


Etay Maor

Sr. Director Security Strategy, Cato Networks

Cato Networks

Etay Maor is the Sr. Director Security Strategy at Cato Networks and an industry recognized cyber security researcher and keynote speaker. Previously, Etay was the Chief Security Officer for IntSights where he led strategic cybersecurity research and security services. Before that Etay held numerous leadership and research positions as an Executive Security Advisor at IBM where he created and led breach response training and security research and as Head of RSA Security’s Cyber Threats Research Labs where he managed malware research and intelligence teams and was part of cutting edge security research and operations. Etay is an adjunct professor at Boston College and holds a BA in Computer Science and a MA in Counter Terrorism and Cyber Terrorism. Etay is a frequent featured speaker at major industry conferences and is part of RSA Conference and QuBits conference committees. He is often tapped by major news outlets for his astute commentary on and insights into the cybersecurity news of the day.


Patrick Mahon

RingLogix, Chief Revenue Officer

Chief Revenue Officer

Pat Mahon Joined RingLogix as the CRO in October 2022. IN this capacity he leads the teams that deliver all sales, marketing, growth and support for the RingLogix base of white label partners. Prior to Ringogix Mr. Mahon was Vice President of Software Sales at CoreDial, and is responsible for CoreDial’s direct and indirect sales channel growth. In this role, Mahon delivers a consistent, integrated and responsive customer experience through a unified sales and services organization. Mahon joined CoreDial in Q1 of 2009. Prior to Joining CoreDial, Pat served as National Sales Director for IP Telephony and Contact Center Solutions (CCS) for Verizon Business. In that capacity he led a national team of sales specialists focused in these specific disciplines. Prior to Verizon, Pat held several sales leadership positions with Ameritech/SBC/ATT since 1994. He is a graduate of Rutgers University in New Jersey and received his MBA in international Business from Kent State University in Ohio.


J. Peter Bruzzese

Director of Content Creation, 8x Microsoft MVP, ClipTraining


J. Peter Bruzzese, 8-time awarded Microsoft MVP for Exchange and Office Apps and Services, is a cofounder and Chief Content Officer for ClipTraining. J. Peter is an internationally published tech author and journalist, as well as a global speaker on email cyber security.


Sean Frank

Founder & Managing Partner, Cloud Equity Group

Cloud Equity Group

Sean Frank is the Founder and Managing Partner of Wall Street-based asset management firm Cloud Equity Group. He is also widely recognized as a M&A expert, mentor to young entrepreneurs, captivating keynote speaker, and avid philanthropist. Although he is one of the youngest investment managers in New York, Sean’s incredible success is backed by more than 20 years of expertise and knowledge in originating, structuring, and managing investments. He started his career as an entrepreneur at the age of 12, and over the past two decades, he has accrued significant expertise in all aspects of private equity investing, particularly with leveraged buyouts. He has now become the go-to expert on investment opportunities across a broad spectrum of control ownership and direct lending opportunities. Founding Cloud Equity Group in 2013, Sean became the first manager of dividend focused investment vehicles in the web and cloud hosting infrastructure sectors. Using his passion and decades of experience in M&A, he led the firm’s transformation from an independent sponsor-based model to investing out of discretionary investment funds both in private equity and private debt asset classes


Devina Yadav Baker

Global Head of Solution Architecture, Strategy & Operations, CloudBlue


Devina Yadav Baker is the Global Head of Solution Architecture, Strategy & Operations at CloudBlue. She provides functional leadership to a group of technology evangelists and leads the Solution Architecture Council - Center of Excellence at CloudBlue. Across the last decade or so, Devina has been part of digital transformation projects with multiple Enterprises, from Dubai to UK, from US to Japan. Devina is passionate about spearheading such initiatives with Enterprises, at the same time leading the architects in the Solutions engineering practice. Devina has recently returned back to the US from Sunny Singapore and is currently based out of Miami.


Nir Simionovich

CEO, Cloudonix, Inc

Cloudonix, Inc

Passionate about disrupting the communications market, ever since Nir discovered the world of Open Source communications, hes been excited by the possibilities it opens. Nir has taken that passion and excitement ten steps forward, into the realm of communications infrastructure by redefining complex, expensive and archaic communications concepts and turning these into cloud based, software defined solutions. Nir is a professional Asterisk application and platforms developer with a flair for platform development in various fields, as well as an Open Source integration expert and evangelist. Highly involved within the Israeli Open Source community, hes a devoted Open Source promoter always interested in projects that bring together the voice and IP world.


Scott Armstrong

Global Head of Channels and Alliances, Cobalt


Scott Armstrong is a seasoned technology executive, with deep expertise in Business Development, Corporate Development, Security, Machine Learning, Data Science, Big Data, Hadoop, Storage and Business Intelligence. He has spent more than 20 years in the enterprise technology industry at leading companies and received his MBA at the University of Chicago Booth School of Business and a Computer Science and Economics degree from Trinity College. Prior to joining Cobalt, Scott worked at SparkCognition where he ran Channels and Alliances. At DataRobot Scott stood up the RPA partnerships. Prior to that, Scott ran Business Development at Domino Data Lab where he led Cloud, Channel, Tech and Hardware partnerships. Before Domino Data Lab, Scott worked in Business Development leading Strategic partnerships at Cloudera as the company grew from around 200 people to almost 2,000 and through an IPO. Prior to Cloudera, Scott worked at Citrix where he focused on Desktop and Server Virtualization Alliances. He started his career at EMC in finance and corporate development where he led hundreds of millions of dollars worth of acquisitions helping the company grow its software portfolio.


Jordan Novelly

Partner Sales manager, ConnectWise



Lynn Shourds

EVP, Sales, Channels, and Customer Success, Critical Insight

Critical Insight

Lynn Shourds is a seasoned technology sales professional with over 25 years of experience, from SMB to the Fortune 100. He is the author of two best-selling books on sales; “Mastering the Discovery Sales Meeting, A Guide for Technology Sales Reps” and “The Last Mile: From Proposal to Close, A Guide to the 6 Essential Behaviors Every Salesperson Needs to Close More Sales,” both available on Amazon. Lynn started his career in the ‘90s as an engineer, specializing in database management as a DBA for Microsoft and Oracle databases installing software solutions for Datawatch Software. From there, Lynn spent 10 years focused on business continuity and disaster recovery at Double-Take Software, where he eventually took over managing the channel and the VAR and MSP partners. He then licensed replication technology from Double-Take Software and founded his own company, HEROware, a company focused on selling purpose-built hardware for high availability and disaster recovery to the SMB market exclusively through the MSP channel. He has spent the last 9 years working in the MSP and MSSP world, specifically NexusTek MSP, Skout/Barracuda, Inceptus Cybersecurity, and currently at Critical Insight, leading sales, channels, and customer success teams and being an integral executive team member to help shape those companies’ futures.


Brian Stone

Conceal, CRO


An accomplished entrepreneur and sales leader, Brian has over 20 years building and leading high-impact, go-tomarket teams. His strategies and leadership contributed to creating over $3B in market valuation with early-stage SaaS companies, including Cofense and Cymulate. Prior to Cymulate, Brian was an investor, advisor and sales leader at three other successful technology companies, resulting in one IPO and two successful exits. Brian holds a degree in Business Management from North Carolina State University.


Leonardo Laurencio

CSO, Cybele Software

Cybele Software

Leonardo Laurencio is a highly skilled technology professional with a focus on secure remote access and application delivery solutions. As the Chief Sales Officer (CSO) at Cybele Software, Inc., he has been at the forefront of the sales efforts for over 5 years, leveraging his technical expertise and passion for technology to drive growth and success. With a strong track record in the industry, Leonardo is dedicated to helping businesses streamline their operations, reduce costs, and enhance the security of their digital workspace.


Alex Courson

President, CyberSells


With over 15 years bridging marketing and sales of enterprise software solutions and digital marketing strategy, Alex Courson has become an adept speaker and strategist for both MSP and Enterprise organizations. Cutting her teeth on navigating through the Insider Threat and Backup Spaces from messaging and politics to go-to-market solutions in the government space, Defining Channel sales, Systems, and Enterprise implementations. She has helmed global teams and go to market plans covering User Activity Monitoring and security forensic software since 2012 while providing strategy to a variety of clients. Currently heading up two firms dedicated to advancing sales and brand awareness, She has held leadership roles most recently at MSP 360, Awareness Technologies, Veriato (formerly Spectorsoft), Kore, Pilixo, Unitrends MSP, and Spanning.


Jacob Thankachen

CEO and Co-founder, CybrHawk


Jacob Thankachen is CEO of CybrHawk, a cybersecurity firm he founded in 2018. Before CybrHawk, Jacob was Vice President at Cyberoam- A Sophos Company. During his tenure he was responsible for driving and implementing channel sales strategy and leading the Americas GTM business. With more than 2 decades of experience he is passionate about cybersecurity and helping customers to be more agile, resilient and secure.


Mark Loveys

CEO, Datagate


Mark is a serial entrepreneur who has built several international financial software businesses over the past thirty-five years. His current business, Datagate, is a specialized SaaS billing solution that enables MSPs and UCaaS providers to unlock profitable telecom revenue through automated billing of their VoIP & UCaaS services. With Datagates industry-leading integrations into popular software such as ConnectWise Manage, QuickBooks Online, Autotask PSA, Kaseya BMS, HaloPSA, QuickBooks Desktop, Xero, ConnectBooster, CCH SureTax, AvaTax for Communications and the Compliance Solutions tax engine, Mark and his team focus on streamlining the telecom billing process for MSPs across the US and worldwide.


Howard Hoffmann

CEO, De Novo Perspectives

De Novo Perspectives

Howard Hoffmann is a senior executive with 40 years of financial, operational, and general management experience in a wide range of industries. During his 10 years in the financial services industry and 26 years as a turnaround professional, Howard gained extensive experience in financial and operational restructurings and acquisition integration, creditor and government negotiations, litigation management (single plaintiff, class action, and government), tax law, leasing, trade financing, cash management and control, inventory management, accounting, production, distribution, IT, product and brand management, the development and implementation of growth strategies, and the fostering of high performing cultures, both domestically and internationally. In 2013, Howard shifted the focus of his efforts to developing businesses that use disciplined processes, technology enablement, data capture and analytics, information security tools and procedures, and experienced, multi-disciplinary leadership to help companies meet a variety of business challenges and opportunities. Howard launched and rebranded several organizations that provide information security and data privacy, legal, legal optimization & support, and business process outsourcing services, including EXTEND Resources in 2016. Howard has served on boards of both public and privately-held companies.


Jack Cruz

Product Specialist IV (CSS), Dell

Kevin McDonough

Advisory Systems Engineer, Dell Expert Network

Dell Expert Network

Kevin McDonough is an Advisory Systems Engineer and a member of the Global Technology Office at Dell Technologies. He is a Certified Information Systems Security Professional (CISSP) as well as an Archiving, eDiscovery, and Compliance Subject Matter Expert. Kevin is an 18-year Dell EMC veteran and brings over 25+ years of experience in Technology Solution Sales. Prior to joining Dell EMC, Kevin was the Director of Federal Operations at IMS Systems where he successfully established and scaled the federal business unit to record setting revenue levels. In his spare time, Kevin enjoys spending time with his wife and family and coaching soccer. He is also a passionate supporter of his beloved Manchester United Football Club Red Devils.


Mikey Pruitt

MSP Evangelist, DNSFilter


Mikey Pruitt, MSP Evangelist, DNSFilter - A lifelong tech enthusiast, Mikey fully automated his freelance web business and sought more challenging endeavors leading to an early hire at DNSFilter. Serving time in devops, support, product, and marketing; Mikey helped develop the secret sauce behind DNSFilter’s rapid growth. A bachelor’s degree in Economics from College of Charleston and motivation to deliver solid user experiences cement Mikey as a standout contributor.


Antonella Commiato

CTO and CISO, EXTEND Resources

EXTEND Resources

Antonella Commiato has 23 years of IT and information security leadership experience across a range of industries that include legal, environmental, transportation and logistics, and professional services. Antonella is a certified ISO 27001 Lead Implementer (IBITGQ CIS LI), Certified Data Privacy Solutions Engineer (CDPSE™), CMMC Registered Practitioner, certified Project Management Professional (PMP)®, a OneTrust Fellow of Privacy Technology, and Scrum Master. In her role as a Virtual CISO, Antonella has also worked with numerous clients, including law firms, legal services providers, healthcare information companies, and facilities management services to craft, deploy, and manage holistic information security programs and achieve ISO 27001 certification, helping to safeguard sensitive and confidential information held by those organizations. Antonella is experienced in leading the development and implementation of a wide variety of platforms and technologies, including information security compliance management tools. Antonella is a take-charge leader who excels at aligning IT and information security strategy with enterprise goals. She has a proven track record in guiding critical program and application development and delivery, optimizing processes, managing budgets, building high-performance teams, and implementing strong and effective procedures for change management and communication. With her technological expertise and guidance, companies can support their complex business initiatives, grow their businesses, and implement efficient internal operations.


Greg Coyle

Senior VP, Products, GFI Software

GFI Software

Greg Coyle is an accomplished technology innovator bringing technical strength to the GFI team that is both wide and deep. As GFIs SVP of Product Management, Gregs remit is to drive and deliver product innovation across the GFI portfolio, empowering GFIs partners with new capabilities and solutions to take to market. Previously Greg served as VP of Product Management for sister-company, IgniteTech. With over 20 years of international product leadership experience, Greg’s career spans executive roles in Ireland, France, the UK, and the United States. After a stint in Paris at Cisco Systems Europe, in 1999 Greg co-founded and managed the UK operations of Sevina Technologies, an e-CRM provider and early adopter of Microsoft’s .NET technology stack. After the .com bubble burst, Greg moved from Sevina to managing a spin-off division of Cambridge based i2, successfully launching a new suite of network analysis and data visualization tools helping customers solve the problem of online data overload. After i2’s acquisition by Choicepoint in 2005, Greg accepted a VP Product Strategy role at ChoicePoint Government Services and relocated to the US where he served in that capacity until the company’s acquisition by Thomson Reuters in 2008, moving to Thomson Reuters Government division to head up Product Development. In 2010, Greg co-founded Brandify and as CTO built out a new cloud-based platform to help multi-location brands manage their online presence. Greg joined GFI after Brandify’s acquisition in 2014.


Eric Vaughan

CEO, GFI Software / Ignite Tech

GFI Software / Ignite Tech

Eric Vaughan, CEO of IgniteTech and GFI Software, is a visionary leader at the forefront of the AI revolution. With over 30 years of experience in the technology industry, Vaughan has founded and led three software companies, demonstrating a deep understanding of the transformative power of technology. In recent years, Vaughan has become a vocal advocate for AI-first thinking, recognizing the urgency of this paradigm shift for businesses. He believes that AI is not just an exciting development but a necessity for companies to remain relevant in the rapidly evolving technological landscape. His passion for AI is not driven by mere excitement but by a deep-seated belief that if businesses do not adapt, they risk being left behind. Vaughans commitment to AI transformation is evident in his bold initiative of AI Mondays, where the entire company dedicates one day solely to Gen AI—no calls, no visits, just pure innovation. This initiative is a testament to his belief in the transformative power of AI and his commitment to driving its adoption within his companies. Vaughans journey is a testament to the urgency of adopting AI-first thinking and the transformative power of AI in business. His leadership and vision have positioned IgniteTech and GFI Software at the vanguard of the AI revolution, demonstrating the potential of AI to transform businesses and industries.


Michael Gutierrez

Sr Manager, Solutions Consulting, GoTo


Michael Gutierrez is a highly skilled IT professional with over 15 years of experience in the industry. Currently serving as the Sr. Manager of Solutions Consulting at GoTo, Michael has a strong track record in IT support and management. Prior to his current position, he served as the Director of IT Support in the healthcare industry, where he successfully implemented new remote support and collaboration solutions, improving communication and productivity for the organization. In his current role at GoTo, Michael leverages his expertise to drive success for his team and clients.


Diya Berger

Vice President, Grain Management

Grain Management

Diya Berger is a Vice President at Grain Management, a $7 billion private equity firm investing across the telecommunications sector. At Grain, Diya is responsible for deal origination and investment underwriting. She currently serves on the boards of Summit Broadband, a Florida-based fiber company, and Spectrotel Inc., a next-generation aggregator and leading integrated technology services provider. Prior to Grain, Diya held positions at Morgan Stanley and LendingClub, where she focused on developing financing solutions for institutional investors and executing mergers and acquisitions.


Dan McDuffie

General Manager, Granite Mobility, Granite Telecom

Granite Telecom

Dan McDuffie is a growth and strategy leader with over 25 years’ experience in the Telecom space. Formerly President of Interoute Telecommunications’ North American business (now part of GTT), Dan went on to lead Wyless, an early pioneer in Global Managed IoT Services. As CEO of Wyless Dan grew the business from a small UK-based SIM provider to a global MSP managing millions of IoT Connections via 18 Mobile Operators in North America, Europe, and Brazil. Wyless sold to Abry Partners in 2015 and is now part of Kore Wireless. After a stint in Private Equity with Great Hill Partners, Dan joined Granite in late 2017 to run a newly formed wireless business unit, initially focusing on fixed wireless and then branching out into Managed Mobility. As an end-to-end Wireless MSP, Granite has won 3 Solutions Provider of the Year awards from Cradlepoint in the past 4 years and has grown over 1,000% in revenue during that same time, today accounting for over 20% of Granite’s year-over-year revenue growth. Dan is a lifelong Boston resident and Boston University Graduate, is an avid Boston sports fan and water sports enthusiast.


Mark Palmer

VP, Managed Services, Granite Telecommunications

Granite Telecommunications

Mark Palmer is Vice President of Managed Services at Granite Telecommunications. Mark currently works to build solutions to help customers have better visibility and control over the health of their networks. Mark previously worked at Bell Atlantic (now Verizon) in 1995 - 1996 as a service splice technician upgrading phone services at older facilities. In 1999, Mark moved his career to direct sales, working for Network Plus. By 2001, Mark was helped launch a new Network Plus office in Philadelphia, PA. Mark joined the Granite Telecommunications team shortly after its founding in 2002, selling analog phone lines. In 2011, he was asked to help start the data team at Granite to sell non-POTS service to our customer base. In 2015 Mark was named one of the first directors in the Relationship Development team, which was more proactive in understanding customer goals and ensuring that we were helping to meet them. In 2017, Mark hit his 15th year with Granite Telecommunications and was asked to work with the Granite Channels team to develop programs introducing current clients and agents to next generation products Granite delivers today. Mark lives in Rhode Island with his wife and three children. He is currently the President of the nonprofit, Burrillville Junior Hockey League and very much enjoys coaching his childrens’ hockey teams.


Mike Henderson

Chief Revenue Officer, GXC


With more than 30 years of global leadership experience in the telecommunications, media, high-technology, enterprise and cyber security markets, Mr. Henderson is a recognized leader with the vision and discipline to drive sustainable growth through the innovative solutions grounded in the needs of the market. He is known for his strength in solving customers’ challenges and developing businesses through an emphasis on advanced product development, strategic channel management, and expansion of key vertical markets, as well as his exceptional ability to forge customer and alliance relationships. Mr. Henderson is currently the Chief Revenue Officer (CRO) for GXC Corporation, responsible for business development, sales, partnerships, and solution delivery. GXC provides groundbreaking technology for enterprise 5G networks based on a cellular mesh architecture. This private network platform provides high levels of resiliency, flexible deployments, strong coverage in hard-to-reach areas, and a powerful distributed application platform. Mr. Henderson previously provided consulting services to Etiya Corporation, a leading global provider of BSS, AI, ML, and 5G products to communications service providers and enterprises, as Executive Vice President Global Alliances engaging with the prominent hyperscalers, systems integrators, network solution providers, and product companies. He successfully built Etiya’s alliances program from scratch establishing complex teaming agreements, defining compelling use cases, deploying solutions in various partner reference architectures, and creating a substantial sales pipeline. Mr. Henderson was CEO of gen-E, LLC, a provider of leading AIOps service assurance software and services for service providers and other enterprises with large, complex networks. Gen-E enabled clients to dramatically reduce costs, improve efficiency, and deliver high quality service by providing greater visibility, control, and automation of their operational systems. Before joining gen-E, LLC, Mr. Henderson was President, CSG Invotas, a global cyber security solutions business which he internally developed, launched, and was responsible for day-to-day operations. Prior to Invotas, Mr. Henderson served as Executive Vice President of Sales and Marketing, CSG International, overseeing worldwide business development, marketing, and account management. Prior to joining CSG, Mr. Henderson was Chief Sales Officer for Call Genie, an industry leader in mobile advertising software and services solutions. Mr. Henderson created the company’s global advertising network business and closed major groundbreaking transactions with prominent communication service providers as well as print publishers, radio networks, websites, and TV programmers. Before joining Call Genie, Mr. Henderson was the President of Telcordias Global Solutions group where he provided the overall vision and leadership for Telcordias products, services, and partners to help customers create, deliver and manage services over any network or device. These end-to-end solutions spanned OSS, BSS, and IMS product and service lines as well as the company’s project management, sales, marketing and alliances. Prior to joining Telcordia, Mr. Henderson was Executive Vice President of Global Sales and Marketing for ADC Telecommunications. During his five-year tenure at ADC, he was responsible for growing the overall software business and creating market leadership for the companys next-generation service provider applications business. Mr. Henderson also was responsible for the creation and management of ADCs New Media practice, as well as substantially growing its international service provider business. He was also pivotal in the sale of ADCs customer care and billing software division to Intec Telecom Systems. Before joining ADC, Mr. Henderson was a co-founder and CEO of PCI, a private equity-backed software company that pioneered IP-based interactive voice service application platforms. Mr. Henderson earlier played a key role at Frontier Corporation, where he led the sales, business, and product development teams and helped launch the first CLEC in North America. His previous senior-level positions also included key roles for Volt Data Resources, Nortel, and Computer Consoles, Inc. He began his career as a Systems Analyst for Control Data Corporation. Mr. Henderson formerly served on the board of the TeleManagement Forum, a 850-member, global organization that provides leadership, strategic guidance, and practical solutions to improve the management and operation of information and communication services. He holds an M.B.A. in Marketing and Finance from the University of Rochester and a B.S. in Management Information Systems from the University of Arizona.


Brad Powell

Cofounder, Hook Security

Hook Security

Brad Powell is a serial sales professional and founder skilled in building businesses in niche markets with a focus on revenue growth. Fifteen years of experience in revenue growth for cybersecurity, physical security, managed service providers, hospitality, and SaaS technology. Problem solving with government, enterprise, SMBs, and nonprofits for Business Growth, Sales Systems, Strategic Partnerships, Relationship Building, Market Research, and Nailing a Niche. Brad is currently one of the Cofounders of Hook Security, and works as the Channel Chief driving revenue for Managed Service Providers and the Agent community. Business Degree from The Citadel - The Military College of SC and a Master of Business Administration (MBA) focused in Entrepreneurship and Innovation from Clemson University. International Business Studies at Victoria University in Wellington, New Zealand.


Antonin Prukl

CTO, Ice Warp

Ice Warp

Antonín Prukl is the CTO of IceWarp. He originally joined the company in 2001 and since than he continues to pursue his vision to compete against giants like Microsoft and Google by providing bug free solutions. Under his supervision, IceWarp grew in in technological innovation as well as numbers. Currently he is fully devoted to release of Epos, the new version of IceWarp, a product where you can manage all the features and tools in a single window. His passions are running fast and wine tasting. He is currently located in Prague, Czech Republic, Europe.


Paul Hager

Vice President, Services, Ingram Micro

Jimmy Augustine

Chief Technology Evangelist for Emerging Business Group, Ingram Micro Cloud

Ingram Micro Cloud

Jimmy Augustine is currently Ingram Micro’s Chief Technology Evangelist for the Emerging Business Group. He is responsible for defining our key solutions, how we go-to-market and is one of the faces of our team. Jimmy spends a great deal of time meeting with clients and brings a unique perspective into market trends & opportunities (security, automation, cloud, networking). At his core he is a business builder. He has helped build new businesses from the ground floor and helped to build teams. He helped to establish IBM as leaders in IT outsourcing, web hosting & disaster recovery services. He helped to successfully turn around HPs Configuration Management Systems business. He built a 24-person global marketing team at ASG Software. He recruited partners / re-sellers to Ingram, and they are generating real tangible business for Ingram, Micro Focus, and emerging business. Jimmy has a Bachelor’s in Aerospace Engineering and Master’s in Industrial Engineering.


Larry Dillon

CEO, InsightPRM


Attended Villanova University, The Wharton School and Cambridge University. Founded the Wendover Corporation in 1988 providing the first lead source to the Telecom, Commercial Real Estate and many other industries. Dillon expanded the business to thousands of clients in the US, Canada, England, Scotland and Ireland. In 1992 he started a consulting division within Wendover and has consulted thousands of companies on Marketing, lead generation, lead management and sales consulting. Clients include IBM, ATT, Cisco, HP, Allsteel as well as thousands of small and medium size companies in the Commercial Real Estate Industry, Telephony, Office Furniture and Software industries. In 1998 Dillon developed the first ever web based lead delivery platform for the IT industry. After a year of intensive research, the company was able to deliver high value IT projects before they had selected a vendor. This new product (Technology Marketing Reports or TMR) was so well accepted that the TMR division grew to over 300 clients in 18 months, delivering 4 billion Dollars in pending projects annually. In 2000 Dillon developed the first ever IT spending index based on 130,000 monthly surveys of key IT decision makers. Dillon then partnered with Global Insight to launch the Wendover-Global Insight IT Spending index. Mr. Dillon has been asked to speak at numerous trade shows and events on the topic of lead generation and the sales process. His research and articles have appeared in the New York Times, Investor’s Business Daily and has appeared on CNBC’s Power Lunch.


Chris Duzich

COO, Intrusion

Seth Helgesen

Solutions Architect, IONOS


Seth Helgesen is a dynamic technologist with extensive experience in startups and a current instrumental role at IONOS as the lead Solutions Architect, Americas. His career showcases a deep involvement in various technologies including cloud computing, on-premise solutions, network, data and IOT technologies.At IONOS, Seth has played a crucial role in enhancing product strategies and market penetration in the Americas. His expertise extends to leading cross-functional teams, collaborating with international product teams, and facilitating reseller integration.Seth‘s ability to communicate complex technical concepts simply and effectively makes him a valuable asset in customer engagement and sales growth. His leadership and analytical skills, combined with a diverse technology background, position him as a key figure in the tech industry.


Ronnie Wong

Edutainer Manager, ITProTV


Ronnie Wong is an ITPro Edutainer with an engaging set of soft skills gathered from his experience working from a service truck, delivering Chinese food, working as an ordained minister, and doing computer repair. These days, he is best known as a subject matter expert in IT, having lead Cisco, Microsoft Windows, CompTIA and IT security training for the US Army 7th SFG, the US Air Force Special Operations Group and DoD at Ft. Lee.


Michael Gottwalt

VP of Cloud Solutions Sales & Enablement, Jenne


Mike joined Jenne, Inc. in October of 2022 as VP of Cloud Solution Sales & Enablement to help grow the Channel Team. Mike played important roles in the development of past Technology Services Brokers as well as suppliers. In this role, Mike will be responsible for increasing market share internally as well as externally through partners, and with the help of many Suppliers already committed to Jenne, Inc. Mike brings Channel expertise to Jenne after serving in all capacities in the channel space. Starting with roles as a partner breaking into the channel arena, Mike sold one of the largest deals for a supplier and TSB. Mike spent the next 12 years at Telarus where he started as a CM to last role of AVP-Midwest. The next three years took him to Broadvoice where he last was VP – West managing Channel Mangers and Partner Support Managers. Mike has been successfully part of all aspects of the Channel. Knowing the Channel as he does brings understanding of what the partner feels, the supplier needs, and what the Technology Services Broker can offer.


Amelia Paro

Channel Chief, Kaseya


Amelia Paro is an award-winning speaker and experienced sales professional with over ten years in the technology industry in B2B and B2C environments. Past sales experience includes IT hardware/software and IT consulting and services. Amelia brings a wealth of experience from managing and growing a successful MSP in AZ and working with clients across the US in the financial sector, non-profits and unions, and Fortune 500 retail organizations. She has a deep understanding of the challenges faced by MSPs and has extensive experience with the development of strategies for fast-tracking ROI after adopting a new technology solution. Amelia experienced great success during her years with her MSP and is passionate about seeing Partners gain the same success and profitability. partners around the globe. list pays tribute to the below-the-radar best and brightest who power the channel every day. Amelia then went on to receive the prestigious 2022 Channel Chief award given by CRN to influential leaders who, through their dedication, industry stature and advocacy, continue to shape the IT landscape with innovative strategies, programs and partnerships. When not traveling to one Channel event after another, Amelia spends her time hiking the beautiful Arizona mountains, spoiling her dogs, and advocating for Animal Rescues, in the fight to abolish animal abuse and neglect forever.


Matt Scully

Senior Channel Development Manager, Kaseya


Senior Channel Development Manager, Matt Scully utilizes his extensive Channel experience to foster existing MSP partnerships at Kaseya and develop new partnerships. Prior to Kaseya, Matt served in channel leadership roles at Datto, Mailprotector, and Redstor. He was responsible for developing and managing the company’s partner programs and overseeing marketing strategies for channel leaders to enhance customer satisfaction and expand their businesses.


MeiLee Langley

Senior Director, WW Channel Marketing, LiveVox



Jim Christensen

CEO, Lochbox


Jim Christensen is the CEO of Lochbox, a compliance and remediation solution for secure cyber communications. Christensens career in communication security began at Callware Technologies in 1995 and has helped grow the organization in becoming a preferred communications provider to the Department of Defense (DoD), serving over 150 bases and nearly one million users worldwide.


Robert Cooper

Managing Partner, Logos Management Group

Logos Management Group


Daniel Rodgers

CEO, MedCo Data

MedCo Data


Todd Miller

Vice President, Technology Solutions, Nitel


As Vice President of Technology Solutions, Todd Miller provides thought leadership evangelizing Nitel’s capabilities and helping customers and agents understand how the use of technology can assist them with their digital transformation and overall objectives. In addition, Miller leads Nitel’s team of Solution Architects, whose mission is to work consultatively with the customer to develop the right solution. Prior to his current role, Miller served as Vice President of Product where key accomplishments included the creation of Nitel-Connect, a comprehensive strategy for designing an optimized and integrated end-to-end WAN. Integrating flexible access, SD-WAN, and security with Nitel’s nationwide MPLS network and private, direct cloud connectivity, Nitel-Connect provides customers with a secure, high-performance, and predictable framework on which to run their business. Before Nitel, Miller spent over twenty years in the Information Technology consulting space where he provided technology architecture and deployment assistance in the areas of networking, security, and cloud solutions while co-founding and serving as CTO of a mid-size Managed Services Provider (MSP); building a hybrid multi-tenant cloud architecture including one of the first desktop as a service (DaaS) offerings. Todd served three years in the Army as a Military Policeman in Germany as part of the 204th MP Company, 14th MP Brigade.


Joel O'Brien

VP, Network Design & Sales Engineer, Ooma


Joel is an industry veteran in traditional and cloud telephony having 3 decades in designing, testing,implementing, and supporting carrier-class solutions for the Enterprise. As Ooma’s VP of SolutionsEngineering he is engaged in multiple aspects of the Company’s award-winning POTS replacementsolution, AirDial. Joel has been instrumental ensuring that Ooma AirDial feature-functionality,compliance and installation best-practices align with the needs of businesses who are seekingalternative technologies to wireline POTS for a variety of use cases including critical life-safety.


Tom Wilten

President and General Manager, Otava


Tom has built his career around corporate finance and strategy. His previous experience includes Qwest Communications, where he was responsible for mergers and acquisitions, divestitures, and strategic business review. Tom capped his career at Qwest by leading the process for the $22 billion merger with CenturyLink. At Otava, Tom has served as the CFO from early 2018 until summer 2022 and now currently leads the business unit. Tom holds an MBA in finance and accounting from the University of Chicago and a B.A. in economics from Cornell University. When he’s not guiding Otava, you can find him hanging out with his family of three children, traveling whenever possible, hiking and otherwise spending time outdoors or reading something new.


Scott Francis

Technology Evangelist, PFU America

PFU America

Scott Francis, Technology Evangelist at PFU America, brings more than 30 years of document imaging expertise to his position where he’s responsible for evangelizing Fujitsu’s industry leading scanner technology. With over thirty years of experience in the enterprise content management industry, he frequently provides thought leadership on document scanning use cases and best practices in addition to the overall benefits of digital transformation solutions.


MacLindsay Mitchell

Carrier Relations Manager, QuestBlue


With a BS earned from North Carolina State University MacLindsay Mitchell brings communication and interpersonal skills to an entirely new level to assist clients from idea to inception. Since joining QuestBlue MacLindsay has completely revamped the local number portability department which is now estimated to be in the top ten porting departments in the United States. In his role of Operations Support Specialist MacLindsay has successfully onboarded additional national and international interconnected carrier agreements allowing QuestBlue to cover over 99% of the dial tone required by our clients helping you navigate the sometimes-difficult waters of telecommunications. MacLindsay is an organized and meticulous Carrier Relations Manager with a consistent level of leadership in the industry successfully onboarding enterprise level clients since June 2019.


Valentina Flores

CEO, Red Sentry

Red Sentry

Valentina Flores is CEO of Red Sentry, an offensive cybersecurity company specializing in penetration testing and vulnerability management. As a former detective investigating cybercrimes for a large police department, she was part of a federal task force fighting against these white collar cybercriminals. Now, instead of reacting to incidents, she proactively helps companies before they become victims.


Hugh Goldstein

Sr. Product Manager, CPaaS & Apps, Sangoma


I’m Hugh Goldstein, senior product manager with Sangoma, focusing on applications and CPaaS. My professional experience includes over twenty years of sales, business development, and marketing leadership roles, helping service providers and cloud communications companies develop and grow innovative voice, video, and messaging solutions. Very excited to represent Sangoma at this 40th ITEXPO in Fort Lauderdale!


Michael Nelson

Founder, Scaled, Inc

Scaled, Inc

Michael Nelson is a founder of Scaled, a staff-augmentation firm that deploys L2 & L3 Technical Talent for MSPs from South Africa and the owner of a successful & growth-oriented MSP in California He started TLC Tech, a Sacramento based MSP in 2004 serving all types of clients. In 2008 the company made the transition to fully managed services. Averaging 20-30% year over year growth, the company consistently maintains best in class EBITDA. Currently with a staff of 28, the company has transitioned to being a fully remote MSP, with 30% of the staff working remotely from South Africa. After recognizing the benefits and the market need, Michael started Scaled with Jason Knight (also a former MSP owner) to place L2 & L3 techs with MSPs across the US and Canada.


Evan Blair

General Manager, North America, Searchlight Cyber

Searchlight Cyber

Evan Blair is the General Manager, North America for Searchlight Cyber, bringing industry leading dark web intelligence & security capabilities to the commercial and government sectors. Mr. Blair, a seasoned international cyber security executive, previously held the role of Chief Revenue Officer at the secure communications & data management firm HighSide, co-founded, led and exited the cyber security & threat intelligence firm ZeroFox (NASDAQ: ZFOX), and ran Accuvant’s (now Optivs) global partner solutions division. An experienced global speaker, Evan has presented at conferences including the RSA Conference, Digital Copenhagen, McAfee FOCUS, SINET and has been featured by the New York Times, The Atlantic, Forbes and other major publications. He has been a fixture on Capitol Hill, working to advance legislation and funding for Active Duty military and Veterans cyber protection as well as advanced fraud and cyber protections for the American taxpayer. Blending his cybersecurity expertise with a background in international economics, Mr. Blair helps businesses develop and launch value based cyber initiatives addressing both the concerns of the CISO and the CFO.


Kieran Frost

COO, Sendmarc


Kieran has always worked in the technology sector and in roles that involve cross-functional understanding and formatulation and execution on strategy. He joined Sendmarc in 2020 bringing with him over 10 years ‘experience of research analysis, product management and solutions consultancy. Having worked with companies such as IDC Research (International Data Corporation), Internet Solutions, Dimension Data, Kieran’s understanding of the tech sector at a macro level is complemented by his micro perspective of software businesses at the operational level.


James Darby

Founding Engineer, Sevco Security

Sevco Security

Darb is a Founding Engineer at Sevco Security. He brings over 35 years of information security experience to the team. Darb spent over two decades leading elite cyber security teams for the United States Air Force, followed by leading roles with the founding teams for Carbon Black and JASK. When not spearheading the fight to secure global networks, Darb and his wife Janine operate a 400 acre cow-calf operation in central Missouri.


Mike Nowak

Chief Revenue Officer, Skyswitch


In his role as Chief Revenue Officer, Mike Nowak has revenue generation and sales strategy responsibilities for the BCM One family of brands including channel, direct, and white label services. Additionally, Mike leads BCM One’s sales engineering and sales operations teams, and is responsible for sales integration and go-to-market strategy for all M&A activity. Nowak was recently the Vice President of Sales at nexVortex, which was acquired by BCM One in 2020, helping build the company from a small start-up to a growth company validated with over 40 consecutive quarters of revenue growth and recognition on the Inc. 5000 list of fastest-growing companies 10 years in a row. Previously, Nowak held channel sales positions at Aspen Consulting and, and he started his career in technical sales at IBM. Nowak was named to the prestigious list of Channel Chiefs by CRN® in 2022, representing top leaders in the IT channel who excel at driving growth and revenue. He holds a B.A. in Marketing from Michigan State University.


Colby Winegar

SVP Business Development, Storj


Colby Winegar is the SVP of Business Development at Storj, which is tackling data privacy and security with decentralized data storage powered by the STORJ digital token. As SVP of BD, Colby leads the relationship development with our tech and channel partners. Colby has worked in the decentralized cloud storage space for over four years. He was recently the CEO of CrowdStorage, which joined Storj earlier this year. Colby previously worked at Vivint, Avery Dennison, McKinsey & Company, and Dow Chemical.


Joshua Ramsey

CEO, Strategic Point Marketing

Strategic Point Marketing

Joshua Ramsey, CEO of Strategic Point Marketing, has developed principles and strategies for businesses since 2001. During this time, Joshua has successfully created and executed more than 80,000 successful campaigns across the US. Joshua is a Fractional Chief Marketing Officer, author, and highly regarded speaker. As someone with experience in speaking since 2005, Joshua teaches executives and business owners exactly how to cut costs and improve their current business so they can continue to grow. As a true Fractional Chief Marketing Officer, Joshua gives business owners unique executive experience, along with a fresh perspective, without having to pay the high salary of a full-time employee. He helps them to develop new strategies for growing their brand, increasing customer acquisition, and generating new sales.


Jennifer Dimas

Chief Marketing & Experience Officer, Telarus


Jen has spent her career in B2B technology growth marketing and is passionate about the alignment of the customer and the organization for the best outcomes. As a data-driven leader, Jen loves to leverage the latest process and technology for bottom-line impact. At Telarus, Jen is responsible for brand, demand, product, marketing operations, customer marketing functions, and he voice of the customer/partner.


Koby Phillips

VP, Advanced Solutions, Cloud Practice, Telarus


Koby Phillips is VP of Advanced Solutions – Cloud for Telarus, a Technology Solution Broker, focused on accelerating his partners growth goals. As a respected industry veteran, Koby brings 15+ years of channel experience, with the last five focused on data center and cloud space technologies. Before joining Telarus, Koby worked at Equinix, where he architected their edge and cloud environments. Koby got his start in technology while working for Integra and Level 3, with a heavy emphasis on advanced network technologies. As the practice leader for Telarus cloud strategy, Koby leads a fully integrated team featuring the channels premier engineers, suppliers, and other sales personnel in developing the best support options for partners across all cloud service opportunities.


Chance Myers

CEO, TeleSpeak

Scott Chille

Senior Manager, Cybersecurity Consultant, Telesystem


Meet Scott Chille, the Senior Manager of Cybersecurity at Telesystem. With an extensivebackground spanning over two decades in I.T. and Cybersecurity, Scotts journey beganunexpectedly when he was volunteered to become an Information Systems Security Officer(ISSO) during his time serving as a surgical tech in the Navy. Little did he know that thisexperience would set the stage for his future career.Over the last 15 years, Scott has proven himself adept at transforming multiple organizationson their cybersecurity journeys and has played a pivotal role in building dedicated teamsfocused on all aspects of security operations including both Red Team and Blue Team activities.His expertise is underscored by several industry-leading certifications, including the esteemedCertified Information Systems Security Professional (CISSP), GIAC Certified Penetration Tester(GPEN), and GIAC Certified Incident Handler (GCIH).Beyond his professional endeavors, Scott finds joy in spending quality time with his belovedwife and family. When hes not immersed in the world of cybersecurity, you can find himhoning his culinary skills, mastering the art of making mouthwatering Texas BBQ, especially hissignature dish, the delectable Brisket.


George Just

Chief Revenue Officer, ThreatBlockr


George brings over 25 years of experience as a sales and channel professional, both leading startup organizations to scale in the internet technology space, and operating successful sales organizations at worldwide technology enterprises. Prior to ThreatBlockr, George was the Head of Sales for late-stage startup Talari Networks where he led sales and channel programs in the maturing SD-WAN and SASE market and to its eventual acquisition by Oracle. He held similar positions at several startups leading to acquisitions and positions at Alcatel Lucent, Sprint and to two IPOs. He is a frequent speaker on networking and cyber topics where he promotes providing seamlessly integrated cybersecurity solutions without compromising on efficiency or efficacy.


Danny Jenkins

CEO, Threatlocker


Danny Jenkins, CEO & Co-Founder of ThreatLocker, a cybersecurity firm providing zero-trust endpoint security, is a leading cybersecurity expert with over two decades of experience building and securing corporate networks, including roles on red and blue teams. He is dedicated to educating industry professionals about the latest cyber threats and frequently speaks on the topics of ransomware and zero trust.


Collin Ellis

Solutions Engineers, Threatlocker

Erik Young

Vice President, Channel Sales, Thrive Networks

Thrive Networks

Erik Young is the Vice President of Channel Sales at Thrive and is responsible for the success of Thrive’s Partner Program from onboarding, client engagement, and management of the channel partner sales team and support team. Erik joined the Thrive team in 2017 and has been the driving force behind the company’s channel growth. In 2019 & 2021, he was named to the prestigious CRN® Channel Chiefs list, recognizing leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation, and growth. Erik, who also worked for Access Northeast, Xand and TierPoint, helps deliver Thrive’s services via a single pane of glass with ServiceNow. This platform enables clients to see more into their architecture than ever before. He is passionate about bringing Security, Cloud Hosting, Disaster Recovery, Backup, and EndUser Support to a central orchestrator, which is a true benefit for any sized client. Erik is a graduate of the University of Rhode Island and holds several VMWare, Azure, and other industry certifications.


Aaron Sandow

Sales Engineer, Tines


Aaron Sandow is an experienced pre-sales consultant with a demonstrated history of advisingcustomers within the virtualization, endpoint detection, identity, and automation verticals. Aaronhas spent most of the last decade working in the Cybersecurity industry and understands theunique challenges of security teams in today’s changing environment. Currently, at Tines, Aaronempowers security teams to automate their investigation and response workflows in a no-codemanner. Aaron graduated from the University of Central Florida with a degree in ComputerEngineering and then spent time advising customers at Citrix, BitDefender, and Auth0/Okta priorto landing at Tines. Aaron resides in the greater Fort Lauderdale area and enjoys all outdooractivities and water sports in his free time.


Rich Tehrani

CEO, Group Editor-in-Chief, TMC


Rich Tehrani is the CEO and group Editor-In-Chief of TMC, as well as the Founder and Conference Chairman of ITEXPO, a leading technology trade show held twice each year. Rich oversees a diverse portfolio of successful technology magazines, web sites and trade events at TMC, which recently celebrated its 44th anniversary. Rich has guided TMC’s ascension and evolution from a print publishing and trade show company focused exclusively on voice/data convergence and computer telephony integration (CTI) markets, into a media powerhouse covering all of today’s most important technologies – Wireless/Mobile, Cloud Computing, IP Communications, IoT, and more. Rich is TMC’s driving force in the creation and implementation of pioneering publications and events. Since launching TMCnet in 1995, Rich has pioneered the development of more than 300 online communities of interest, revolutionizing the online world and changing the way companies leverage their brands online. Rich is a media icon, maintaining an active role as an Editor-In-Chief and a very prominent technology blogger/social media participant. TMC’s event and online platforms serve as an incubator for new concepts from the leading minds in the technology space. Rich launched and oversees the ITEXPO Franchise (which is in its 34th installment) – and is constantly adding collocated events by using his creativity and ability to launch synergistic conferences. Various collocated events include: CVx (ChannelVision Expo), IoT Evolution Conference & Expo, IDEA Showcase, and MSP Expo. Aside from his contributions to the online media world, Rich is an active and engaged philanthropist. He a member of the local JCC, a Board Member of the UCONN Engineering Department, and the engineer behind the future TMC Technology Center at a local Boys & Girls Club. This is all in addition to being an active and involved father and member of the community in Fairfield County, Connecticut where he lives with his wife and two daughters.


Brian Harris

Director, TotalPrint USA

TotalPrint USA

Brian Harris is the Director of Total Print USA, the managed print division of DEX Imaging/Staples Corporation. In 2017 he took on the challenge of turning this startup into a successful business. He relied on his 12 years’ experience selling managed print solutions, and more importantly his past relationships within the I.T. industry, to get the company off the ground. Prior to becoming a print guy, he built relationships with CIOs and IT Directors by providing solutions that ranged from data center design and build to the hardware and software required for the network infrastructure. His sales philosophies are simple. He believes that relationships still matter and that all customers should be given a fair deal where both sides benefit. He wants customers to fully understand what they are paying for, as opposed to the lack of transparency often found in the print industry. He wants customers for life, not for one deal. Outside of his day job is where his most important work is done, raising five children to be successful in life.


Dan Rosenrauch

CEO, Viirtue


Daniel is a thought leader and industry innovator who delivers mindful, high-energy sessions that spark creative thought from both his audiences and co-panelists. Using first-hand accounts from his real-world experience, Rosenrauch raises awareness on how small business owners can achieve success by delivering value. Daniel is considered an expert speaker on all things telecom.


Pascal Crausaz

VP Engineering,

Pascal Crausaz was VP Engineering at Mitel, where he was responsible for the design and delivery of UCaaS Collaboration solutions and the development of advanced applications integrating with 3rd Party systems. These solutions are build to service on-site, hybrid and cloud deployments. Prior to Mitel, Pascal worked as Director of Business Development at Radvision, where he was responsible for the definition of the solution allowing Radvision to expand from the traditional videoconferencing market to the personal rich media collaboration market. Previous to his role at Radvision, Pascal held Engineering Director positions at First Virtual Communication and CUSeeMe Networks where he was responsible for the development and design of a state-of-the-art video web-collaboration solution that allows dispersed groups to effectively schedule, manage and conduct online meetings and trainings. Before crossing the pond, Pascal held engineering positions at Advanced Software Concepts (France) and spent his summers riding unicycles with a small circus in Switzerland. Pascal holds a Master of Science from Geneva University, Switzerland.


West McDonald

Founder / Chief Noise Maker, West McDonald Co. / Tigerpaw Software

West McDonald Co. / Tigerpaw Software

West McDonald is the CNM (Chief Noise Maker) at Tigerpaw Software and founder of West McDonald Co. West is a proud recipient of the ENX Difference Maker award, #4 on the MPS Top 100 Influencers list, and at the time of writing, the President of the Managed Print Services Association ( He is passionate about helping dealers and providers to automate their current business practices, in assisting them to revolutionize and transform their businesses with innovative thinking and near-future expertise. You can find West speaking at various conferences, featured as an author in industry magazines, in his weekly “Level Up LIVE” livestream, as well as producing a wealth of educational content to help people run a better business so they can sleep better at night .


Jim Debald

Chief Revenue Officer, White Label Communications, LLC

Tim TrueLove

Country Manager, Americas Region, Wildix


With nearly three decades of unrivaled experience in the Telecommunications and Information Technology sectors, Timothy W. Truelove brings a unique combination of visionary leadership and profound industry knowledge to the table. His impressive track record, marked by strategic foresight and a commitment to excellence, has consistently propelled organizations to new heights, fostering business growth, diversifying revenue streams, and cultivating high-performance teams. Timothys leadership philosophy is encapsulated by the mantra, If you are going to do it, do it right or dont do it at all! This unwavering commitment to excellence has been the driving force behind his remarkable career achievements. In his current role as Americas Region Country Manager at Wildix, Timothy oversees operations spanning North America, South America, and the Nordics, further solidifying his position as a key figure in the industry. Throughout his career, Timothy has consistently demonstrated his ability to steer organizations toward success, instigate growth, and establish resilient teams dedicated to operational excellence. His extensive experience, paired with his visionary leadership, positions him as a prominent influencer in the Telecommunications and Information Technology sectors. Timothy W. Truelove is not just a seasoned industry professional but a leader who has made a lasting impact on the organizations hes served and the people hes mentored along the way. His passion for technology, unwavering commitment to quality, and strategic acumen continue to drive innovation and excellence in the ever-evolving world of Telecommunications and Information Technology.


Simon Cremin

Edge Cloud Specialist, Zadara


My career started at British Telecom supporting the student experience within higher education sector. My role developed to support research, life sciences and genomics. I moved to Dell Technologies to continue my career within the same sectors. My message was to transform organisations to deliver cloud like services, whilst still delivering on premise infrastructure. Whilst these technologies may have delivered business benefits, it still left day to day management and life cycle management up to the customer. Realising this was not really delivering the full transformation package, I made the move to Zadara to focus on supporting their Edge Cloud vision. • During my journey I have support projects that enhance teaching and learning, provided platforms that support genetic and pharmaceutical research around the globe and enable organisation to focus on delivering SLA back into the business by removing the burden of IT management. • 12 months ago I moved my family from the UK to Florida to support Zadara growth Strategy and pursue my dreams of one becoming and in shore fishing guide.


Moderator List

Mark Daley (Moderator)

CEO, DaleyPros Consulting

DaleyPros Consulting

Mark A. Daley is the CEO of DaleyPros Consulting, leveraging his experience in Global and Start Up companies to help companies go to market from Development to Sales and Marketing Execution. As Co-Founder of Concorn, identified for development a unique API Adapter (SNOW) that integrates SAP Solution Manager with ServiceNow ITSM. Mark has been a featured speaker @ Dreamforce and SAP Sapphire.


Susan Elder (Moderator)

CEO, Ignite+Propel


Susan Elder is a technology marketing pro and leads Ignite+Propel, a technology marketing consultancy specializing in marketing communications, branding, content, demand generation, media, event planning and coordinated marketing and sales strategies. Prior to launching her own business in the spring of 2022, Elder spent 10 years heading up marketing for Jenne, Inc., a value-added distributor and cloud services brokerage. At Jenne, she was responsible for leading the development of marketing programs in support of the 200+ manufacturer and supplier lines which the company distributes, including advertising, branding, co-op/MDF programs, demand generation, digital marketing, graphic design, market research, media relations, merchandising, public relations, trade shows and events, social media marketing, video and website marketing. Susan’s years of experience in marketing and corporate communications, and creative expertise, helped drive the companys marketing strategy to provide measurable results and added value for Jenne partners. She has earned numerous industry recognitions throughout her career, including being named to CRN’s Women of the Channel list multiple times. She is a member of the Alliance of Channel Women. She also is a frequent speaker at channel conferences, including Avaya Engage, Sangoma Engage, Astricon and other professional conferences. Prior to joining Jenne, Susan served as Chief Marketing Officer with the American Red Cross of Greater Cleveland, where she was responsible for marketing, sales, communications and operations, including logistics and customer service. Susan also spent 10 years with Invacare Corporation, a Fortune 500 Manufacturer of non-acute care medical products, where she was responsible for building Invacare’s core corporate marketing function and led its branding initiatives on a global basis.


Robert Cooper (Moderator)

Managing Partner, Logos Management Group